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Salesforce Field-Service-Lightning-Consultant Exam Dumps - Actual Questions Answers

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Field-Service-Lightning-Consultant Questions and Answers

Question # 1

Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?

A.

Create Milestones, set up Entitlement Process, display the related List on the Work Order Page Layout.

B.

Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page Layout.

C.

Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page Layout.

D.

Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout.

Question # 2

A Consultant is helping Universal Containers define its mobile approach.

Which requirement would lead a Consultant to recommend the Salesforce Field Service mobile app instead of the Salesforce mobile app?

A.

Support service processes with custom Lightning Components

B.

Visibility of Technicians with geolocation tracking

C.

Access to Lightning Knowledge articles

D.

Manage mobile fields available through configuration

Question # 3

One of the products sold by Universal Containers requires quarterly service appointments.

Which feature should a Consultant use to meet this requirement?

A.

Define a repeating Work Type.

B.

Implement Path for Work Orders.

C.

Build a Process for Service Appointments.

D.

Configure a Maintenance Plan.

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Ian - Posted on 19-Oct-2024

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