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Pegasystems PEGACPBA73V1 Exam Dumps - Actual Questions Answers

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PEGACPBA73V1 Questions and Answers

Question # 1

Consider the following user story:

As an account owner, I want to be able to add a member to my account so I can give the member temporary access.

Which two questions help you define the fields for the user view? (Choose Two)

A.

Will field information about the temporary member be stored in an external database?

B.

What fields does the account owner need to see to be able to add a temporary member?

C.

How do the fields for the temporary member need to be displayed?

D.

Do the fields about the temporary member need to be displayed in multiple languages?

Question # 2

A help desk ticket case type is defined as follows:

2

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?

A.

When Verify solution step starts

B.

When the Process ticket step starts

C.

When the Process ticket step completes

D.

When the Triage stage completes

Question # 3

Consider the following user story:

As a customer, I want to be able to cancel an open service request at any time.

Select the configuration option that satisfies the user story.

A.

Add a stage-only action to each stage in the case life cycle

B.

Configure the Cancel button on the user views to resolve the case.

C.

Add a case wide action to the case life cycle.

D.

Add an alternate stage to the case life cycle.

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