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PEGAPCDC85V1 practice test questions answers

Pegasystems PEGAPCDC85V1 Exam Dumps - Actual Questions Answers

Pega Certified Decisioning Consultant (PCDC) version 8.5

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  • Last Update: Nov 19, 2024
  • Questions: 60 questions
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PEGAPCDC85V1 Questions and Answers

Question # 1

U+ Bank, a retail bank, uses Pega Customer Decision Hub™ for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.

Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A.

Business levers

B.

Engagement policies

C.

Context weighting

D.

Contact policies

Question # 2

U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.

Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

A.

Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.

B.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.

C.

Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.

D.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.

Question # 3

U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank:

3

The bank wants to change the threshold value for the USD 2000 credit limit from “<175” to “<200”.

As a Strategy Designer, how do you implement this change?

A.

Change in the strategy the condition from “.pxSegment <=175” to “.pxSegment <=200”

B.

Map the score value in the decision strategy to “<=200”.

C.

Change the cutoff value in the results tab of the scorecard decision component

D.

Change the cutoff value in the results tab of the scorecard model

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