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Exin ITILFND Exam Dumps - Actual Questions Answers

ITIL - Foundation (v4)

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  • Last Update: Dec 22, 2024
  • Questions: 503 questions
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Exin ITILFND Last Week Results!

10

Customers Passed
Exin ITILFND

87%

Average Score In Real
Exam At Testing Centre

95%

Questions came word by
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ITILFND Questions and Answers

Question # 1

Which practice MOST requires staff who demonstrate skills such as empathy and emotional intelligence?

A.

Service request management

B.

Service desk

C.

Problem management

D.

Continual management

Question # 2

Which is a key element of the 'think and work holistically' guiding principle?

A.

Assessing which procedures can be re-used when improving a service

B.

Understanding the methods applicable to complex systems

C.

Eliminating metrics which do not contribute to achieving an objective

D.

Using technology for standard tasks to give people time for complex activities

Question # 3

Which role would is MOST SUITABLE for someone with experience of managing relationships with various stakeholders, including suppliers and business managers?

A.

Service level manager

B.

Service desk agent

C.

Change authority

D.

Problem analyst

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