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SPHR Senior Professional in Human Resources Questions and Answers

Questions 4

The type of market characterized by identifying and designing products or services for a small profitable marketplace segment is:

Options:

A.

Independent

B.

Differentiated

C.

Niche

D.

Demographic

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Questions 5

The compensation differentials between levels of work constitute one criterion used to define:

Options:

A.

Internal pay structure

B.

A hierarchical reward system

C.

Organizational labor market

D.

Current market pricing

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Questions 6

The first step in implementing a pay-for-performance system is to:

Options:

A.

Determine the amounts to be paid for achievement

B.

Establish the expected results

C.

Establish mutually accepted standards

D.

Negotiate the annual appraisal plan

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Questions 7

An organizational policy designed to limit employee access to certain websites helps to:

Options:

A.

Safeguard the interests of the organization

B.

Enhance existing social responsibility programs

C.

Manage the bandwidth of existing communications

D.

Address concerns about protecting employee information

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Questions 8

HR can best facilitate a successful change initiative by (Select TWO options):

Options:

A.

Developing plans for organizational restructure

B.

Ensuring clear and thorough communication

C.

Establishing a sense of urgency

D.

Mitigating resistance to change

E.

Identifying a clear vision

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Questions 9

When properly applied, the pay structure most compatible with the goals of a differentiation strategy is:

Options:

A.

Across-the-board increases

B.

Lump-sum bonuses

C.

Merit-based pay

D.

A piecework plan

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Questions 10

A pregnant employee in a manufacturing plant discloses the pregnancy on the first day of employment. The employee works an overnight shift and does not have an accommodation request. The supervisor is concerned that the employee is unable to perform the job duties and contacts HR. What’s the best option?

Options:

A.

Move the employee temporarily into a less physical role

B.

Explain to the employee that the position is unsafe for the fetus

C.

Keep the employee in their assigned role

D.

Offer the employee an alternative job at the same pay rate

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Questions 11

Which of the following should be considered when aligning HR strategy to an organization's objectives?

Options:

A.

Employee survey results

B.

Market compensation data

C.

Talent management process

D.

Corporate social responsibility

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Questions 12

What is the maximum annual operating expense the organization can incur in order to achieve its targeted EBITDA?

(EBITDA target = $140M; Revenue = $500M)

Options:

A.

$152 million

B.

$180 million

C.

$240 million

D.

$360 million

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Questions 13

The most important reason for HR to support social responsibility activities is to:

Options:

A.

Identify organizational philanthropic endeavors

B.

Create a positive organizational brand

C.

Influence legislation

D.

Ensure governmental compliance

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Questions 14

Which of the following is the first question to ask when a department is seeking HR support to hire additional staff?

Options:

A.

"What is the business necessity?"

B.

"What skills are needed?"

C.

"What recruiting sources should be used?"

D.

"Does it have budget approval?"

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Questions 15

The best strategy to achieve significant improvements in organizational quality indicators is:

Options:

A.

Acquisition

B.

Reengineering

C.

Divestment

D.

Rightsizing

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Questions 16

When administering layoffs, which of the following is the most important factor in mitigating risk?

Options:

A.

Historical wrongful terminations

B.

Performance indicators

C.

Disparate impact analyses

D.

Financial objectives

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Questions 17

Which of the following are the primary factors that would contribute to a hiring manager’s decision to extend an offer above the midpoint of a salary range? (Select TWO options.)

Options:

A.

The candidate has the needed level of experience for the position

B.

The candidate has a strong skill set including specialized certifications

C.

The position is of average complexity and competition is high for talent

D.

The position has some complexity and competition is moderate for talent

E.

The candidate currently works in a similar position with a direct competitor

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Questions 18

A pregnant employee in a manufacturing plant discloses the pregnancy on the first day of employment. The employee works an overnight shift and does not have an accommodation request. The employee is observed getting sick in the bathroom during the lunch break. The supervisor contacts HR for guidance. HR should advise the supervisor to:

Options:

A.

Send the employee home and require a medical release to return

B.

Allow the employee to return to work when they have recovered

C.

Move the employee into a role which requires little movement

D.

Have another female employee accompany them to the restroom

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Questions 19

What can an employer legally do when a union approaches employees about forming a bargaining unit?

Options:

A.

Promise a pay increase

B.

Ask employees how they will vote

C.

Tell employees the cost of union dues

D.

Speak with employees at their homes

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Questions 20

What percent of the employees must sign authorization cards before the union can file a petition for an election with the NLRB?

Options:

A.

10%

B.

30%

C.

50%

D.

70%

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Questions 21

The best approach to lead a successful retention strategy is to:

Options:

A.

Focus on retaining all employees

B.

Increase the budget for recognition programs

C.

Target efforts to high performers

D.

Prioritize organizational seniority

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Questions 22

Which of the following is best used to identify development needs that support employment forecasting strategies?

Options:

A.

Performance evaluation

B.

Engagement surveys

C.

Succession planning

D.

Workforce planning

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Questions 23

Which of the following actions should be taken first when a hiring manager sees very few qualified candidates among the pool that have met the pre-screening requirements?

Options:

A.

Confirm accuracy of job descriptions

B.

Open position to greater audience

C.

Target specific applicant pools

D.

Seek an increase in salary range

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Questions 24

An inclusive culture is best characterized by its:

Options:

A.

Sense of belonging

B.

Social responsibility

C.

Transparent policies

D.

Diverse leadership

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Questions 25

HR can best help an organization increase its competitive edge by:

Options:

A.

Locating a more diverse candidate pool

B.

Assessing the value of training programs

C.

Promoting the importance of intangible assets

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Questions 26

What is the primary challenge HR leaders will continue to face as new technologies emerge?

Options:

A.

Data security and management

B.

Recruiting costs and engagement

C.

Limited customization of cloud solutions

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Questions 27

The primary consideration when developing an employee recognition program is:

Options:

A.

Rewarding behaviors that support core values

B.

Establishing an appropriate program budget

C.

Getting support from team champions

D.

Linking with referral bonus programs

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Questions 28

Which of the following is the best example of positive reinforcement in a production environment?

Options:

A.

Peer recognition

B.

Piece rate pay

C.

Variable merit pay

D.

Spot awards

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Questions 29

In designing a total compensation strategy, organizations should first consider:

Options:

A.

The use of consultants to advise HR on the proper strategy to use

B.

Pay rates and the cost of current health and welfare plans

C.

The total rewards system used by major competitors

D.

A plan to support overall goals and objectives

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Questions 30

The first action to take when adopting an organization-wide variable pay plan is to:

Options:

A.

Make sure the goals established for participants can be achieved

B.

Survey peer organizations to determine what the competition is doing

C.

Evaluate whether or not the incentive will improve performance

D.

Look for ways to keep the costs to a minimum

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Questions 31

Which of the following is the purpose of the business impact analysis when creating a business continuity plan?

Options:

A.

To evaluate the potential effects of a disruption to an organization’s critical business operations

B.

To identify time-sensitive or critical business functions, processes, and associated resources

C.

To determine the impact of data loss or plan for data backup in the event of hardware failure

D.

To establish a public relations communication plan in the event of an emergency

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Questions 32

Which of the following presents the greatest difficulty in using a profit-sharing plan as a means of rewarding employees?

Options:

A.

Payout levels can be supported effectively only at large organizations

B.

Employees may feel disconnected from factors that contribute to organizational success

C.

Compensation managers may have difficulty determining criteria for the plan

D.

Rewards for financial success are most effective for executive-level employees

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Questions 33

Conducting an inventory of organizational capabilities allows HR to:

Options:

A.

Create risk-management protocols

B.

Plan future recruitment needs

C.

Verify demand for capital expenditures

D.

Link compensation to current employee productivity

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Questions 34

An organization's employment brand is primarily driven by:

Options:

A.

External influences

B.

Client satisfaction

C.

Internal factors

D.

Financial benchmarks

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Questions 35

When developing an onboarding program, which components most positively impact employee retention? (Select TWO options.)

Options:

A.

Offering self-directed training sessions

B.

Providing employees multiple wellness programs

C.

Enrolling employees in the 401(k) plan automatically

D.

Connecting employees with the organization’s mission

E.

Assisting employees in developing long-term relationships

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Questions 36

Which of the following is a diversity strategy that attempts to embrace and leverage all employee differences to benefit an organization?

Options:

A.

Affirmative action

B.

Awareness

C.

Equal opportunity

D.

Inclusion

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Questions 37

When developing a job enrichment strategy, what is the most critical component to consider?

Options:

A.

Budget commitment

B.

Outsourcing options

C.

Employee autonomy

D.

Supervisor oversight

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Questions 38

Which of the following is the greatest barrier to realizing the strategic potential of a human resource information system (HRIS)?

Options:

A.

Data integrity

B.

System upgrades

C.

Expensive software

D.

Hardware conversion

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Questions 39

HR can best prepare organizations to adjust to an aging workforce by:

Options:

A.

Developing plans for potential skill gaps

B.

Analyzing information about turnover and recruitment

C.

Considering outsourcing and alternative staffing models

D.

Ensuring retirement-eligible workers understand retirement options

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Questions 40

Which of the following strategies is used to connect executive performance to organization objectives?

Options:

A.

Stock options

B.

Signing bonuses

C.

Golden parachute

D.

Customized benefits

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Questions 41

A risk reduction strategy that many organizations use for terminated vested participants or retirees of a defined benefit pension plan is to:

Options:

A.

Increase the retirement age

B.

Reduce benefit contributions

C.

Provide lump sum payouts

D.

Terminate the plan

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Questions 42

Business plans support organizational decisions when they are used as a:

Options:

A.

Market-defining guideline

B.

Guiding and supporting document

C.

Narrative nonfinancial strategy

D.

Snapshot of financial goals

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Exam Code: SPHR
Exam Name: Senior Professional in Human Resources
Last Update: Apr 22, 2025
Questions: 140

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