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Microsoft MB-910 Exam Dumps - Actual Questions Answers

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  • Last Update: Nov 19, 2024
  • Questions: 159 questions with Expert Explanation
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MB-910 Questions and Answers

Question # 1

A company wants an application that meets the following requirements:

    Display the latest news about the company.

    Recommend leads to sales team members.

You need to identify an application to meet the requirements. What should you recommend?

A.

Dynamics 365 Customer Service

B.

Linkedln Campaign Manager

C.

Dynamics 365 Sales Insights

D.

Linkedln Sales Navigator

Question # 2

You plan to use Dynamics 365 Customer Voice to gather customer feedback for three different lines of business. You need to determine how each requirement will be fulfilled.

Which objects should you use? To answer, drag the appropriate objects to the correct requirements. Each object may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

2

Question # 3

You use Dynamics 365 Field Service.

Each time a customer contacts a call center to request service, you plan to send a technician to the customer’s location. You receive a service request and create a work order.

You need to identify the next step in the process. What should you do next?

A.

Adjust inventory values.

B.

Schedule and dispatch the work order.

C.

Generate an invoice.

D.

Review and close the work order.

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