PSM-I Professional Scrum Master I Questions and Answers

According to the Scrum Guide, the Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint. The topics that are appropriate for discussion are those that relate to how the team does its work, such as team relations, Definition of Done, and processes, tools, communication, collaboration, quality, etc. The other options are not appropriate topics for discussion in a Sprint Retrospective, as they belong to other Scrum events (such as arranging the Sprint Backlog for the next Sprint in the Sprint Planning or evaluating the value of work in the Product Backlog in the Sprint Review).

The correct answer is A, because a good first question for you to suggest the group thinks about when forming into teams is how will we make sure all teams have the right amount of expertise. This question helps the group consider the cross-functionality and self-organization of the Development Teams, which are essential for delivering a potentially releasable Increment every Sprint.

References: [Suggested Reading for Professional Scrum Master™ I]

According to the Scrum Guide1, the definition of “Done” is a formal description of the state of the Increment when it meets the quality measures required for the product. The definition guides the Development Team in creating a “Done” Increment. The definition of “Done” is created by the development organization (or Development Team if none is available from the development organization). The definition of “Done” may vary significantly per Scrum Team, depending on the context. One aspect of Scrum Teams inspecting how they work toward their Product Goal is that they improve their definition of “Done” over time. Therefore, one good way for a Scrum Team to ensure security concerns are satisfied is to add security concerns to the definition of “Done”. Another good way is to have the Scrum Team create Product Backlog items for each concern, as they are responsible for managing and refining the Product Backlog.

References: Scrum Guide

According to the Scrum Guide1, the Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.

The correct answers are A and D, because a Development Team is responsible for resolving internal team conflicts and organizing the work required to meet the Sprint Goal. The Scrum Guide states that “development Teams are self-organizing. No one (not even the Scrum Master) tells the Development Team how to turn Product Backlog into Increments of potentially releasable functionality.” Therefore, a Development Team should manage its own work and resolve its own issues.

According to the Scrum Guide, the Scrum Team should make sure that everyone on the team does their tasks for the Sprint, as they are collectively accountable for creating valuable Increments that meet stakeholder needs and expectations. The other options are not valid, as they imply that someone else outside the Scrum Team (such as a project manager) or another role on the Scrum Team (such as the Product Owner or the Scrum Master) is responsible for making sure that everyone does their tasks for the Sprint.

The correct answers are D and E, because these are two activities that a Product Owner can engage in during a Sprint. The Scrum Guide states that “the Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team.” Therefore, the Product Owner can answer questions from the Development Team about items in the current Sprint, and work with the stakeholders to understand their needs and expectations.

During the Sprint, the Scrum Master’s role is to facilitate inspection and adaptation opportunities as requested or needed, and to coach the team members in self-management, as stated in 3: “The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization. The Scrum Master is accountable for the Scrum Team’s effectiveness. They do this by enabling the Scrum Team to improve its practices, within the Scrum framework.”

According to the Scrum Guide, the Scrum Master is responsible for promoting and supporting Scrum as defined in the Scrum Guide1. Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values1. The Scrum Master is accountable for establishing Scrum2. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization while serving the Scrum Team as well as the larger organization2.

Option B is incorrect because keeping track of resource allocation is not a responsibility of the Scrum Master. The Scrum Master does not manage or control the resources of the Scrum Team or the organization. The Scrum Team is self-organizing and responsible for managing its own work within a Sprint1.

Option C is incorrect because managing the performance of the Scrum Team is not a responsibility of the Scrum Master. The Scrum Master does not evaluate or appraise the performance of the Development Team or the Product Owner. The Scrum Master serves the Development Team by coaching them on self-organization and cross-functionality, and serves the Product Owner by ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team1.

Option D is incorrect because the meetings and the objectives that a Scrum Team sets for itself are not a responsibility of the Scrum Master. The Scrum Master does not dictate or prescribe what meetings or objectives a Scrum Team should have. The Scrum Master facilitates the Scrum Events as requested or needed, and ensures that they are positive, productive, and kept within the time-box1.

In the Scrum framework, there is no specific role or accountability for a Tester. Instead, the responsibility for quality lies with the entire Scrum Team, particularly the Developers. Scrum emphasizes cross-functional teams, where every team member contributes to all aspects of the development process, including testing. The Developers collectively ensure that the work meets the Definition of Done and maintains high-quality standards. This approach fosters collaboration, shared responsibility, and continuous improvement, aligning with the core principles of Scrum.

According to the Scrum Guide, a self-organizing Development Team chooses how to best accomplish its work, rather than being directed by others outside the team. The other options are not choices that a self-organizing Development Team makes, as they are either determined by the Scrum framework (such as Sprint length and Product Backlog ordering) or by collaboration with other roles (such as stakeholders for the Sprint Review and when to release).

According to the Scrum Guide1, the Sprint Planning meeting has a time-box of eight hours or less for a one-month Sprint. The Scrum Master ensures that the meeting is time-boxed and keeps the Scrum Team focused on the objective. If the Development Team cannot forecast how many Product Backlog items it can complete, it should still start the Sprint and work on the most likely items to meet the Sprint Goal. The Sprint Backlog can be updated throughout the Sprint as more is learned. The Scrum Master should also support the team to discuss the reasons for the lack of clarity in the Product Backlog items and how to prevent it from happening again in the next Sprint Retrospective.

References: Scrum Guide

Several Sprints into a project, a key stakeholder begins using the product and finds the quality lacking. The Product Owner (PO) agrees and shares this concern with the Scrum Master (SM). The Scrum Master needs to determine the best way to respond.

Scrum emphasizes empiricism, which is based on transparency, inspection, and adaptation​. This means that if quality concerns arise, the Scrum Team must inspect the issue, adapt accordingly, and ensure quality is built into the product incrementally.

✅ A. Encourage the Product Owner to include quality specifications in the Product Backlog and to communicate the stakeholders' concerns to the Developers.

???? Reference from the Scrum Guide:

"The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team."​

"The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team."​

???? Why is this Correct?

Since the Product Owner represents the stakeholders, they should translate the stakeholder’s concerns into actionable Product Backlog Items (PBIs) that reflect quality improvements.

Developers can refine and plan these PBIs in upcoming Sprints to ensure quality is systematically addressed.

The Product Backlog is the single source of work, meaning all quality requirements should be made explicit there.

This approach aligns with Scrum’s empirical process of making work transparent so that the team can inspect and adapt.

✅ C. Work with the Product Owner to understand their desired resolution and help formulate an approach for raising the concern with the Developers.

???? Reference from the Scrum Guide:

"The Scrum Master serves the Product Owner in several ways, including: Helping find techniques for effective Product Goal definition and Product Backlog management."​

"The Scrum Master serves the Scrum Team in several ways, including: Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done."​

???? Why is this Correct?

The Scrum Master is a servant leader, responsible for facilitating collaboration between the Product Owner and Developers so that the concern is effectively addressed.

Instead of dictating a solution, the Scrum Master guides discussions and enables the team to decide how best to improve quality.

The Definition of Done (DoD) should be reviewed to ensure it is clear, measurable, and includes quality standards​.

This approach ensures that all stakeholders—Developers, Product Owner, and Scrum Master—collaborate in a self-managing way to improve quality.

Incorrect Answers with Explanations

❌ B. Bring the concern to the testers to improve how the Product is verified.

???? Reference from the Scrum Guide:

"Developers are always accountable for: Instilling quality by adhering to a Definition of Done."​

???? Why is this Incorrect?

Scrum does not have a separate testing team; instead, the Developers are responsible for all aspects of quality (coding, testing, integration, etc.).

Quality should not be "verified" by an external group; rather, it must be built into the Increment from the start.

Instead of passing the issue to testers, the Scrum Team should improve their Definition of Done to ensure the product meets the necessary quality standards.

❌ D. Tell the Product Owner they have noted the concern and will raise this issue at the Sprint Retrospective.

???? Reference from the Scrum Guide:

"The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint."​

???? Why is this Incorrect?

While the Sprint Retrospective is useful for discussing improvements, waiting until the Retrospective delays the resolution of a critical issue.

The Scrum Team should act immediately by addressing quality issues in the Product Backlog and adapting their work in upcoming Sprints.

Transparency and fast feedback are key principles in Scrum—delaying discussions goes against empiricism.

❌ E. Explain to the Product Owner that it is up to the Developers to decide on acceptable quality standards.

???? Reference from the Scrum Guide:

"The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product."​

"If the Definition of Done for an increment is part of the standards of the organization, all Scrum Teams must follow it as a minimum."​

???? Why is this Incorrect?

While the Developers are responsible for meeting the Definition of Done, quality is a shared responsibility across the Scrum Team.

The Product Owner must ensure that the product delivers value to stakeholders, which includes meeting their quality expectations.

Ignoring the Product Owner’s concerns contradicts Scrum’s emphasis on collaboration and transparency.

According to the Scrum Guide, a Sprint concludes when the Sprint Retrospective is complete. This is the last event of the Sprint cycle, where the Scrum Team inspects itself and creates a plan for improvements. The other options are not valid indicators of the conclusion of a Sprint, as they are either irrelevant (such as the Product Owner deciding enough has been delivered) or incomplete (such as all tasks or Product Backlog items being done).

According to the Scrum Guide, two actions that the Scrum Master should support in this scenario are forecasting the Product Backlog items that are most likely to meet the Sprint Goal and creating the Sprint Backlog, and discussing why this happened and what changes will make it less likely to recur during the next Sprint Retrospective. These actions are consistent with Scrum values and principles, such as empiricism, adaptation, and continuous improvement. The other options are not valid actions, as they are either wasteful (such as canceling the Sprint or continuing the Sprint Planning past its timebox) or ineffective (such as asking everyone to take more time to analyze the Product Backlog).

The correct answer is B, because the Development Team is responsible for managing the progress of work during a Sprint. The Scrum Guide states that “the Development Team tracks this total work remaining at least for every Daily Scrum to project the likelihood of achieving the Sprint Goal. By tracking the remaining work throughout the Sprint, the Development Team can manage its progress.”

According to the Scrum Guide1, there are five values that guide decisions within Scrum teams:

Commitment

Focus

Openness

Respect

Courage

By not building Product Backlog items that have low business value, Scrum teams exhibit respect for their stakeholders and customers, as they deliver what is most valuable and relevant for them. They also exhibit focus, as they concentrate on what matters most for achieving their Product Goal and Sprint Goal. They also exhibit courage, as they are willing to say no to low-value work and face possible conflicts or disagreements.

According to the Scrum Guide1, an Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, an Increment must be usable. Multiple Increments may be created within a Sprint. The sum of the Increments is presented at the Sprint Review thus supporting empiricism. However, an Increment may be delivered to stakeholders prior to the end of the Sprint. The Sprint Review should never be considered a gate to releasing value. Therefore, in order to turn Product Backlog items into an Increment of potentially releasable product functionality, the Development Team should have all the skills needed.

References: Scrum Guide

The Scrum Master should ask the person to share the issue with the team as soon as possible, as stated in [5]: “The Scrum Master should encourage transparency and collaboration within the team and with other stakeholders. If there is a concern about data security issues, it should be brought up to the team and discussed openly. The team can then decide how to handle it, whether by creating a Product Backlog item, updating the definition of “Done”, or taking some other action.”

A Product Owner releases each Increment when it makes sense, as stated in [2]: “The Product Owner decides when to release an Increment. This can be done at any time during or after a Sprint. The Product Owner may choose to release an Increment when it delivers enough value to customers or users, when it meets a market opportunity, when it reduces risk or uncertainty, or when it aligns with other business goals.”

According to the Scrum Guide, the Product Owner is accountable for clearly expressing Product Backlog items, as he or she is responsible for managing and prioritizing the Product Backlog. The other options are not valid, as they imply that the Product Owner can be replaced by a business analyst, or that the Scrum Master or the Developers can express the Product Backlog items.

There are no activities that a Product Owner would typically undertake in the phase between the end of the current Sprint and the start of the next Sprint, because there is no such phase. The next Sprint starts immediately after the current Sprint, without any gaps or breaks. The other options are either activities that occur during a Sprint (such as refining the Product Backlog) or activities that are not consistent with Scrum (such as working with Quality Assurance departments or updating project plans).

a burndown chart is a graphical representation of work left to do versus time. It is very useful for predicting when all of the work will be completed. It is often used in agile software development methodologies such as Scrum. However, burndown charts can be applied to any project containing measurable progress over time. A release burndown chart tracks progress across multiple Sprints towards a product release. It shows how much work remains in the Product Backlog at any given time during the release cycle. A trend line through a release burndown chart indicates when the work remaining will likely be completed if nothing changes on the Product Backlog or the Development Team.

According to the Scrum Guide1, the Sprint Goal is an objective set for the Sprint that can be met through the implementation of Product Backlog. It provides guidance to the Developers on why it is building the Increment. It also provides a basis for inspecting and adapting during the Sprint Review and Sprint Retrospective. The Sprint Goal is a result of Sprint Planning, as is the Sprint Backlog.

References: Scrum Guide

The answer is A. True. The Sprint Backlog is a result of Sprint Planning, and it includes the Sprint Goal. According to the Scrum Guide, the Sprint Backlog is composed of the Sprint Goal (why), the set of Product Backlog items selected for the Sprint (what), as well as an actionable plan for delivering the Increment (how)1. The Sprint Goal is the single objective for the Sprint, and it provides coherence and focus for the Scrum Team2. The Sprint Backlog is a plan by and for the Developers, and it is updated throughout the Sprint as more is learned2.

According to the Scrum Guide, the Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product1. The Definition of Done is created by the Developers and it is used to assess when work is complete on the product Increment1.

The Scrum Guide also states that the Definition of Done may vary significantly per Scrum Team, depending on the context. The Definition of Done evolves over time and becomes more stringent as the Scrum Team matures1. Therefore, it is important for the Scrum Team to regularly inspect and adapt the Definition of Done to reflect their current situation and needs.

The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint1. The Sprint Retrospective focuses on three questions: What went well in the Sprint? What could be improved? What will we commit to improve in the next Sprint?1 These questions can help the Scrum Team identify potential changes to the Definition of Done that would increase the quality and value of the product.

Option A is incorrect because Product Backlog refinement is not a formal Scrum event, but rather an ongoing activity that can happen at any time during the Sprint1. Product Backlog refinement is mainly concerned with adding detail, estimates, and order to Product Backlog items1. Changing the Definition of Done during Product Backlog refinement could cause confusion and inconsistency among the Developers and the Product Owner.

Option C is incorrect because Sprint Planning is a time-boxed event that initiates a Sprint by defining a Sprint Goal and selecting Product Backlog items that deliver one coherent function1. Sprint Planning is based on the current state of the Product Backlog and the latest Definition of Done1. Changing the Definition of Done during Sprint Planning could disrupt the flow of the event and affect the scope and feasibility of the Sprint.

Option D is incorrect because prior to starting a new project is not a specific time in Scrum. Scrum does not prescribe any phases or stages for a project, but rather an empirical approach that relies on frequent inspection and adaptation of both the product and the process1. Changing the Definition of Done before starting a new project could be premature and irrelevant, as the Scrum Team may not have enough information or experience to define what ‘Done’ means for their product.

References: 1: The Scrum Guide

According to the Scrum Guide, every Scrum Team should have the competencies and skills needed to deliver an Increment in a Sprint. This means that the Developers can work on any aspect of the product without depending on others outside the team. The other options are not valid descriptions of what every Scrum Team should have, as they either imply that the Developers work in silos or rely on external people (such as a lead developer or representatives from different departments).

According to the Scrum Guide, two intended outcomes of the Daily Scrum are a shared understanding of the most important work to be undertaken next to achieve the best possible progress toward the Sprint goal, and new impediments for the Scrum Master to take care of. The other options are not intended outcomes of the Daily Scrum, as they are either irrelevant (such as updating a Scrum board) or inappropriate (such as providing an update or a status report).

Two techniques that would be most helpful in this situation are to discuss the impediments with the Development Team, and to prioritize the list and work on them in order, as stated in [3]: “The Scrum Master should facilitate a discussion with the Development Team to identify and prioritize the impediments that are blocking their progress. The Scrum Master should then work with the Development Team and other stakeholders to remove or mitigate these impediments as soon as possible.”

A Scrum Master fulfills a different role than a traditional project manager, as stated in 2: “A project manager helps manage the project timeline, resources, and scope in order to meet business requirements. A Scrum Master, however, helps ensure the Scrum Team follows Scrum theory, practices, and rules. The Scrum Master is a servant-leader who helps optimize the value created by the Scrum Team.”

The next Sprint begins immediately after the conclusion of the previous Sprint, as stated in the Scrum Guide: “Sprints have consistent durations throughout a development effort. A new Sprint starts immediately after the conclusion of the previous Sprint.”

 According to the Scrum Guide1, ordering Product Backlog items is solely up to the Product Owner’s discretion. The Product Owner orders items in the Product Backlog to best achieve goals and missions. To do this, they optimize value by considering various factors such as cost and benefit, risk, dependencies, date needed, etc. The Product Owner is responsible for maximizing the value of the work the Development Team does. The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization. Therefore, an appropriate action for the Scrum Master to take if the Product Owner is struggling with ordering the Product Backlog is to offer the Product Owner help in understanding that the goal of ordering the Product Backlog is to maximize value.

References: Scrum Guide

According to the Scrum Guide1, there is no such thing as a Release Sprint in Scrum. A Release Sprint implies that there are other Sprints that don’t produce a potentially releasable Increment, which violates the core principle of Scrum. Every Sprint should result in a “Done”, useable, and potentially releasable product Increment.

The correct answer is A, because a Sprint Retrospective should be held at the end of each Sprint. The Scrum Guide states that “the Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint. … The Sprint Retrospective occurs after the Sprint Review and prior to the next Sprint Planning.”

The correct answers are B, C, and D, because moving away from component teams toward feature teams may involve some challenges and trade-offs. Productivity may suffer when making this kind of move, as teams need to learn new skills, coordinate with other teams, and deal with legacy code. Getting support from the business side first helps, as they can provide the vision, value, and feedback for the features. Feature teams have less communication overhead, as they can deliver end-to-end functionality without depending on other teams.

References: [Suggested Reading for Professional Scrum Master™ I]

The correct answer is D, because the Scrum Guide states that “a Sprint is a container for all other events. Each event in Scrum is a formal opportunity to inspect and adapt something. These events are specifically designed to enable critical transparency and inspection. Failure to include any of these events results in reduced transparency and is a lost opportunity to inspect and adapt.” Therefore, a Sprint is over when its time-box expires, regardless of whether all Product Backlog items or tasks are completed or not.

The correct answer is C, because if burndown charts are used to visualize progress, they track work remaining across time. A burndown chart is a graphical representation of the amount of work left to do versus the time available. It helps the Scrum Team monitor and forecast the progress toward the Sprint Goal.

According to the Scrum Guide, two things that the Scrum Team should do during the first Sprint are building at least one piece of valuable functionality and creating at least one valuable, useful Increment. These are the goals of every Sprint, regardless of its order. The other options are not things that the Scrum Team should do during the first Sprint, as they are either out of scope (such as defining major product features and a release plan architecture or making a plan for the rest of the project) or unnecessary (such as analyzing, describing, and documenting requirements for subsequent Sprints).

According to the Scrum Guide, the Product Owner does not make sure that the Developers select enough from the Product Backlog for a Sprint to satisfy the stakeholders. The Developers are responsible for selecting how much work they can do in a Sprint, based on their capacity and past performance. The Product Owner may influence them by ordering and clarifying the Product Backlog items, but does not control their selection.

According to the Scrum Guide1, each Sprint is a project with no more than a one-month horizon. The Sprint Goal gives guidance to why the Scrum Team is building an Increment. The Development Team consists of professionals who do the work of delivering a potentially releasable Increment of “Done” product at the end of each Sprint. Therefore, in the first Sprint, as in any other Sprint, the Development Team should develop at least one piece of functionality and create an increment of potentially releasable software. The other options are not consistent with Scrum values and principles.

References: Scrum Guide

 According to the Scrum Guide, the time-boxed events in Scrum are Sprint Retrospective, Sprint Planning, and Daily Scrum. These events have a maximum duration that cannot be exceeded. The other options are not time-boxed events in Scrum, as they are either not part of Scrum (such as Release Planning, Release Retrospective, Sprint Testing, and Sprint 0) or not events at all (such as Definition of Done).

According to the Scrum Guide, the Scrum Team consists of three roles: the Scrum Master, who coaches and facilitates the team; the Product Owner, who manages and prioritizes the Product Backlog; and the Development Team, who delivers a potentially releasable Increment at the end of each Sprint. Users and customers are not roles on the Scrum Team, but they are stakeholders who may provide feedback and input to the product.

Explanation of Correct Answer: According to the Scrum Guide1, the only required events in Scrum are Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. These events enable transparency, inspection, and adaptation. The other options are not mandatory in Scrum, although they may be useful in some contexts.

References: Scrum Guide

According to the Scrum Guide1, each event in Scrum is a formal opportunity to inspect and adapt something. These events are specifically designed to enable critical transparency and inspection. Failure to include any of these events results in reduced transparency and is a lost opportunity to inspect and adapt. All events are time-boxed events, such that every event has a maximum duration. Once a Sprint begins, its duration is fixed and cannot be shortened or lengthened. The remaining events may end whenever the purpose of the event is achieved, ensuring an appropriate amount of time is spent without allowing waste in the process. The time-boxed events in Scrum are:

Sprint Planning (eight hours or less for a one-month Sprint)

Daily Scrum (15 minutes or less for a one-month Sprint)

Sprint Review (four hours or less for a one-month Sprint)

Sprint Retrospective (three hours or less for a one-month Sprint)

The other options are not time-boxed events in Scrum.

References: Scrum Guide

According to the Scrum Guide1, the heart of Scrum is a Sprint, a time-box of one month or less during which a “Done”, useable, and potentially releasable product Increment is created. The Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together.

References: Scrum Guide

The correct answer is A, because the role of management in Scrum is to facilitate the Scrum Teams with insights and resources that help them improve. The Scrum Guide states that “the organization respects their self-organization by not telling them how they should do their work.” Therefore, management should support the Scrum Teams by providing them with an environment that fosters collaboration, learning, and innovation.

The correct answer is D. 10 or fewer. According to the Scrum Guide 20201, “The Scrum Team is small enough to remain nimble and large enough to complete significant work within a Sprint, typically 10 or fewer people.” The other options are outdated or incorrect. Option A was based on the previous version of the Scrum Guide, which suggested a range of 3 to 9 developers2. Option B is too vague and does not account for the upper limit of team size. Option C is too specific and does not allow for flexibility.

A Sprint burndown chart shows an estimate of the total work remaining for the Sprint, as stated in 3: “A sprint burndown chart tracks work remaining in a sprint. It shows how much work remains at any given point during a sprint. It helps teams monitor whether they will finish all planned tasks by the end of a sprint.”

The correct answer is A, because if two Scrum Teams are added to the development of a product that previously had only one Scrum Team, the immediate impact on the productivity of the original Scrum Team is likely to decrease. This is because adding more teams may introduce some challenges and trade-offs, such as increased communication and coordination overhead, reduced alignment and cohesion, and potential conflicts or dependencies.

References: [Suggested Reading for Professional Scrum Master™ I]

According to the Scrum Guide1, self-organization is one of the essential characteristics of Scrum Teams. Self-organizing teams choose how best to accomplish their work, rather than being directed by others outside the team. Self-organization enables teams to deliver faster and better results by harnessing their creativity and skills. Some benefits of self-organization are:

Increased creativity, as team members have more freedom and autonomy to explore new ideas and solutions.

Increased self-accountability, as team members take ownership and responsibility for their work and outcomes.

Increased commitment, as team members are more engaged and motivated by having a say in how they work.

The other options are not benefits of self-organization, as they may imply external control or pressure.

References: Scrum Guide

Detailed Explanation & References from Scrum

???? Scrum Guide Reference:

"The Sprint Backlog is composed of the Sprint Goal (why), the set of Product Backlog items selected for the Sprint (what), as well as an actionable plan for delivering the Increment (how)."​

"The Sprint Backlog is a plan by and for the Developers. It is a highly visible, real-time picture of the work that the Developers plan to accomplish during the Sprint in order to achieve the Sprint Goal."​

???? Why is "C. The Developers" Correct?

The Sprint Backlog is owned and managed by the Developers because they are the ones responsible for planning and executing the work.

The Developers update and modify the Sprint Backlog as needed during the Sprint.

The Scrum Team collaborates during Sprint Planning to define the Sprint Backlog, but the ongoing responsibility for managing it lies only with the Developers.

This allows the team to self-manage and adapt as work progresses.

❌ Incorrect Answers with Explanations

❌ A. The Scrum Team

???? Why is this Incorrect?

While the Scrum Team (Scrum Master, Product Owner, and Developers) collaborates during Sprint Planning, only the Developers are responsible for the Sprint Backlog.

The Scrum Master does not manage the Sprint Backlog, and the Product Owner does not modify it once the Sprint starts.

❌ B. The Scrum Master

???? Why is this Incorrect?

The Scrum Master facilitates the process but does not own or manage the Sprint Backlog.

The Scrum Master helps the team understand Scrum practices and remove impediments, but they do not decide or change the Sprint Backlog​.

❌ D. The Product Owner

???? Why is this Incorrect?

The Product Owner is responsible for the Product Backlog, NOT the Sprint Backlog.

Once a Sprint starts, the Product Owner cannot modify the Sprint Backlog—only the Developers can update it as they learn more.

According to the Scrum Guide, three behaviors that demonstrate that a team is self-organizing are creating their own sprint backlog, having all the skills needed to create a releasable Increment, and collaboratively selecting their own work during the Sprint. The other options are not behaviors that demonstrate self-organization, as they are either contrary to Scrum values and principles (such as stakeholders walking in at the Daily Scrum or working within functional boundaries) or unnecessary for self-organization (such as the Product Owner not being at Sprint Retrospectives or the Development Team inviting external people to the Sprint Planning).

The correct answer is D, because one of the services that a Scrum Master can provide in regard to the Daily Scrum is to teach the Development Team to keep the Daily Scrum within the 15 minute time-box. The Scrum Guide states that “the Scrum Master ensures that the Development Team has the meeting, but the Development Team is responsible for conducting the Daily Scrum. The Scrum Master teaches the Development Team to keep the Daily Scrum within the 15-minute time-box.”

According to the Scrum Guide, a Scrum Master fulfills a different role from a traditional project manager. A Scrum Master is a servant-leader and a coach for the Scrum Team and the organization, not a manager or a supervisor. A Scrum Master does not assign tasks, set deadlines, or monitor progress, but rather facilitates self-organization, collaboration, and empiricism within the Scrum Team and the organization.

According to the Scrum Guide1, the Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization. The Scrum Master serves the Developers in several ways, including:

Coaching them in self-management and cross-functionality;

Helping them to create high-value products;

Removing impediments to their progress;

Facilitating Scrum events as requested or needed; and,

Coaching them in organizational environments in which Scrum is not yet fully adopted and understood.

The Scrum Master serves the Product Owner in several ways, including:

Helping find techniques for effective Product Goal definition and Product Backlog management;

Helping the Scrum Team understand the need for clear and concise Product Backlog items;

Helping establish empirical product planning for a complex environment; and,

Facilitating stakeholder collaboration as requested or needed.

The Scrum Master serves the organization in several ways, including:

Leading, training, and coaching the organization in its Scrum adoption;

Planning and advising Scrum implementations within the organization;

Helping employees and stakeholders understand and enact an empirical approach for complex work; and,

Removing barriers between stakeholders and Scrum Teams.

Therefore, two things that are true about the Scrum Master role are:

The Scrum Master teaches the Development Team to keep the Scrum meetings to their time-box, as they help everyone understand Scrum theory and practice.

The Scrum Master helps those outside the team interact with the Scrum Team, as they serve both the Product Owner and the organization.

The other options are not true about the Scrum Master role, as they imply that they have authority or responsibility over things that are not within their accountability.

References: Scrum Guide

A Scrum Team is a cohesive unit of professionals that consists of one Product Owner, one Scrum Master, and Developers, as stated in the Scrum Guide: “The Scrum Team consists of one Scrum Master, one Product Owner, and Developers. Within a Scrum Team, there are no sub-teams or hierarchies. It is a cohesive unit of professionals focused on one objective at a time, the Product Goal.”

 According to the Scrum Guide1, the Development Team consists of professionals who do the work of delivering a potentially releasable Increment of “Done” product at the end of each Sprint. Development Teams are structured and empowered by the organization to organize and manage their own work. The resulting synergy optimizes the Development Team’s overall efficiency and effectiveness. Cross-functional teams have all competencies needed to accomplish the work without depending on others not part of the team. The team model in Scrum is designed to optimize flexibility, creativity, and productivity.

References: Scrum Guide

When a Development Team determines that it will not be able to finish the complete forecast, both the Product Owner and the Development Team have to be present when reviewing and adjusting the Sprint work selected, as stated in [6]: “If there is not enough work remaining for all members of a Development Team then they can renegotiate scope with their Product Owner. If there is too much work remaining then they can also renegotiate scope with their Product Owner.”

The correct answers are A and B, because these are true about the Product Owner role. The Product Owner is one person, not a committee or a team, who is accountable for ordering the Product Backlog and maximizing the value of the product. The Scrum Guide states that “the Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team. How this is done may vary widely across organizations, Scrum Teams, and individuals. … For the Product Owner to succeed, the entire organization must respect his or her decisions.”

The correct answer is B, because the Scrum Guide states that “at the end of a Sprint, the new Increment must be ‘Done,’ which means it must be in useable condition and meet the Scrum Team’s definition of ‘Done’. An increment is a body of inspectable, done work that supports empiricism at the end of the Sprint. The increment is a step toward a vision or goal.” Therefore, all the increments from different Scrum Teams working on the same product should be integrated every Sprint to enable inspection and adaptation by the Product Owner and stakeholders.

The best answer is B. A valuable, useful Increment that meets the Definition of Done.

According to the Scrum Guide1, “an Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, the Increment must be usable.” The Scrum Guide also states that “work cannot be considered part of an Increment unless it meets the Definition of Done. The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product.”

Therefore, a Scrum Team should deliver a valuable, useful Increment that meets the Definition of Done at the end of each Sprint. This ensures that the product is potentially releasable and that the stakeholders can inspect and provide feedback on it.

A, C, and D are not correct answers.

A. A single document, if that is what management asked for.

This answer does not reflect the Scrum values of commitment, focus, and respect1. A Scrum Team should not deliver a single document just because management asked for it, but rather deliver an Increment that provides value to the customers and users. A document may be part of an Increment, but it is not an Increment by itself.

C. Failing unit tests, to identify acceptance tests for the next Sprint.

This answer does not reflect the Scrum principle of empiricism1. A Scrum Team should not deliver failing unit tests, but rather deliver an Increment that is thoroughly verified and meets the quality standards. Failing unit tests indicate that the work is not done and that there are defects or errors in the product. A Scrum Team should use unit tests to ensure that the product works as expected and to identify and fix any issues before delivering the Increment.

D. An Increment of software with minor known bugs in it.

This answer does not reflect the Scrum value of openness1. A Scrum Team should not deliver an Increment of software with minor known bugs in it, but rather deliver an Increment that meets the Definition of Done and is free of any known defects or issues. Delivering an Increment with bugs in it can compromise the trust and satisfaction of the stakeholders and can lead to technical debt or rework in the future. A Scrum Team should strive to deliver high-quality products that meet or exceed the expectations of the customers and users.

The correct answer is C, because the Scrum Guide states that “the Scrum Master ensures that the Development Team has the meeting, but the Development Team is responsible for conducting the Daily Scrum. The Scrum Master teaches the Development Team to keep the Daily Scrum within the 15-minute time-box.” Therefore, the main reason for the Scrum Master to be at the Daily Scrum is to ensure that it happens, but he or she does not have to be there.

According to the Scrum Guide1, there are five values that guide decisions within Scrum teams:

Commitment

Focus

Openness

Respect

Courage

In order to achieve the benefits of Scrum, it is important to enact these values. Two actions that demonstrate the commitment of Scrum Team members are:

Help the other Scrum Team members, as they work together as a self-organizing team to accomplish the Sprint Goal and create the anticipated Increment by the end of the Sprint.

Do your best, as they strive to deliver a potentially releasable Increment that meets the definition of “Done” and provides value to the stakeholders.

Three topics for the Developers to discuss at the Daily Scrum as they inspect their progress toward the Sprint Goal are:

What have we learned since yesterday, and how should we modify our plan to increase our ability to meet the Sprint Goal?

Are there any impediments blocking progress toward the Sprint Goal?

Are there any decisions that need to be made to maintain progress toward the Sprint Goal?

These topics are suggested by [6]: “The structure of the meeting is set by the Developers and can be conducted in different ways if it focuses on progress toward the Sprint Goal. Some Development Teams will use questions, some will be more discussion based.”

According to the Scrum Guide, when many Scrum Teams are working on a single product, they must have a Definition of Done that makes their combined work potentially releasable. This ensures that there is a clear and consistent understanding of what “Done” means for the product and that there is no technical debt or unfinished work at the end of each Sprint. The other options are not valid descriptions of the Definition of Done for multiple Scrum Teams, as they either create inconsistency, confusion, or waste (such as having different definitions, discussing and reconciling differences during a hardening Sprint, or having the Scrum Masters define a common Definition of Done).

According to the Scrum Guide, the Scrum Master is responsible for coaching the Scrum Team to improve its skills, tools and environment over time and adjust the Definition of Done accordingly1. The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product1. The Definition of Done should be possible to achieve given current circumstances2. Therefore, option B and E are appropriate for a Scrum Master to do, if the Scrum Team does not have the tools and environment to completely finish each selected Product Backlog item.

Option A is not appropriate because declaring the Scrum Team not ready for Scrum implies that there is a fixed set of prerequisites for using Scrum, which is not true. Scrum is a framework that can be applied to any complex product development effort1.

Option C is not appropriate because encouraging the Product Owner to accept partially done Increments until the situation improves violates the principle of transparency. Transparency requires that the Increment is a usable product that meets the current Definition of Done1. Accepting partially done Increments also increases technical debt and reduces value delivery3.

Option D is not appropriate because refocusing the current Sprint on establishing the Scrum Team’s environment instead of delivering an Increment goes against the purpose of a Sprint. A Sprint is a time-boxed event that serves as a container for the other Scrum events and activities. The goal of each Sprint is to deliver a potentially releasable Increment that adheres to the current Definition of Done1.

References: 1: The Scrum Guide 2: Suggested Reading for Professional Scrum Master™ I 3: Mastering Professional Scrum

The correct answers are B and E, because these statements are true about the length of the Sprint. It is best to have Sprints of consistent length throughout a development effort, as this helps establish a reliable rhythm and cadence for the Scrum Team and the stakeholders. All Sprints must be one month or less, as this ensures that the Scrum Team can inspect and adapt frequently and deliver value incrementally.

A Developer becomes accountable for an item in the Sprint Backlog never as Developers on the Scrum Team share accountability for items in the Sprint Backlog, as stated in the Scrum Guide: “The Developers can select whatever items they want as long as they feel they can complete the work by the end of the Sprint. The Scrum Team is responsible for all estimates. The Product Owner may influence the Developers by helping them understand and select trade-offs, but the people who will perform the work make the final estimate.”

The correct answer is B, because multiple Scrum Teams working on the same project do not have to have the same Sprint start date. The Scrum Guide states that “multiple Scrum Teams often work together on the same product. One product goal unites them. Therefore, they must mutually define and comply with a definition of ‘Done’ that applies to their combined work product.” Therefore, the synchronization of multiple Scrum Teams is based on their shared product goal and definition of ‘Done’, not on their Sprint start date.

According to the Scrum Guide1, an Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, an Increment must be usable. Multiple Increments may be created within a Sprint. The sum of the Increments is presented at the Sprint Review thus supporting empiricism. However, an Increment may be delivered to stakeholders prior to the end of the Sprint. The Sprint Review should never be considered a gate to releasing value. Therefore, in order to produce integrated Increments that are potentially releasable, the best suited structure for Development Teams is to develop functionality from beginning to end throughout all technical layers.

References: Scrum Guide

The best answer is B. The Sprint length is unchanged and the Scrum Team continuously learns and adapts.

According to the Scrum Guide1, “Sprints have consistent durations throughout a development effort. A new Sprint starts immediately after the conclusion of the previous Sprint.” Therefore, the Sprint is not extended or shortened based on the completion of the work.

The Scrum Guide also states that “Scrum Teams deliver products iteratively and incrementally, maximizing opportunities for feedback. Incremental deliveries of ‘Done’ product ensure a potentially useful version of working product is always available.” Therefore, the Scrum Team should focus on delivering a potentially releasable Increment of value by the end of the Sprint, even if some work items are not completed.

The Scrum Team should also use the Sprint Retrospective to inspect how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. The Scrum Team should identify and order the major items that went well and potential improvements, and create a plan for implementing improvements to the way they do their work. This way, the Scrum Team continuously learns and adapts to changing circumstances and challenges.

According to the Scrum Guide1, an Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, an Increment must be usable. Multiple Increments may be created within a Sprint. The sum of the Increments is presented at the Sprint Review thus supporting empiricism. However, an Increment may be delivered to stakeholders prior to the end of the Sprint. The Sprint Review should never be considered a gate to releasing value. Therefore, implementation of a Product Backlog item is considered complete when the item has no work remaining in order to be potentially released.

According to the Scrum Guide, a Scrum Team must release each Increment when it makes sense to do so, based on the value and feedback obtained from stakeholders. The decision to release an Increment is made by the Product Owner, who is responsible for maximizing the value of the product and the work of the Development Team. The other options are not valid, as they imply that releasing an Increment is either mandatory (such as after every Sprint), conditional (such as when the product is free of defects), or irrelevant (such as when the Scrum Team finishes their work).