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Process-Automation Salesforce Process Automation Accredited Professional Exam (SU24) Questions and Answers

Questions 4

What is a flow interview?

Options:

A.

Questions posed by flow designer to potential flow users.

B.

A flow that takes the same path as the original flow.

C.

Instance of a flow.

D.

Connection or interlink between two to more internal elements of a flow.

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Questions 5

Salesforce Administrator would like to build a process to ask customers ten different questions when on a call with marketing users. Questions are based on the country and account language

preference if the prospect is already a customer. How could the Administrator meet this requirement?

Options:

A.

Write Apex code to show the questions automatically.

B.

Create a process builder to display questions based on country and language.

C.

Create a custom object for Questions and another object for answers, then use LWC to display questions dynamically.

D.

Create a flow to display questions based on country and language.

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Questions 6

An administrator wants to see which Flows currently have paused interviews or scheduled action. Where should the administrator go to ….?

Options:

A.

In Setup, type ‘’Queue’ in the quick search menu and select ‘’Queue’’

B.

In Setup, go to Flows and select the Recently Viewed List View.

C.

In Setup, go to process Automation and select Paused Flow interviews.

D.

In Setup, go to Process Automation and select Automation Home.

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Questions 7

What does a flow connector do?

Options:

A.

Tells the flow which external database to connect to.

B.

Tells the flow which element to execute next.

C.

Tells the flow which resource to create next.

D.

Tells Salesforce which flow to start next.

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Questions 8

In which two ways does Salesforce Flow for Service help customer service agent?

Options:

A.

It shows a checklist that agents can print.

B.

It allows an agent to pen a record and seamlessly resume a customer conversion.

C.

It uses flows and quick action to walk agents through customer engagement.

D.

It helps an experienced agent show a new agent what to do.

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Questions 9

Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?

Options:

A.

The flow version is deprecated in the org.

B.

The flow version isn’t the latest version of the flow installed in an org.

C.

The flow version has no scheduled actions that are currently live or running.

D.

The flow version is inactive.

E.

The flow version doesn’t have any associated paused flow interviews.

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Questions 10

What are two valid trigger invocation conditions when creating a trigger that invokes a record-based process?

Options:

A.

When a new record is created.

B.

When a record is deleted.

C.

When a record is shared.

D.

When a record is updated.

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Questions 11

What key feature was introduced is Spring 21 release which helps with identifying performance…?

Options:

A.

Stagger and Throttle plug-ins for Flows

B.

Accurate measure of the CPU time consumption of Flows and Processes

C.

Black run-as access for Processes

D.

Optimizer plug-in for Flows and Processes

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Questions 12

Which three of the following are the key component to build a process in Process Builder?

Options:

A.

Action

B.

Scheduler

C.

Timer

D.

Criteria Node

E.

Trigger

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Questions 13

If an admin distributes a flow on an Account record page, how can the admin pass the account’s ID into the flow?

Options:

A.

By checking 'Available for input" checkbox.

B.

By checking "Available for output" checkbox.

C.

By using 'Get Record',

D.

By selecting 'Allow multiple values".

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Questions 14

Administrator has seen an increased number of tickets logged by end reporting Flow errors. To analyze flows in the org, where should the should Administrator to identify which Flows are causing are causing the most errors?

Options:

A.

In Setup, go to Process Automation and select Automation Home.

B.

In Setup, go to Flows and select the 'Recently Viewed' List View.

C.

In Setup, type 'Queue' in the quick search menu and select 'Queues'.

D.

In Setup, go to Process Automation and select Paused Flow Interviews.

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Questions 15

Which are the three Flow best practices?

Options:

A.

Never hard-code Salesforce IDs.

B.

Provide an error handler.

C.

Configure inactive Flows in Production.

D.

Set up a flow optimizer.

E.

Control when users can navigate backwards.

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Questions 16

For which use case is it appropriate to combine a process and a flow?

Options:

A.

Post to an internal Chatter group.

B.

Clone a record and its children.

C.

Post to external (Community) Chatter group.

D.

Delete a related record.

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Questions 17

Which tools are included with the Lightning Flow product?

Options:

A.

Lightning Experience and Flow Builder

B.

Process Builder. Flow Builder, and Approvals

C.

Process Builder and Flow Builder

D.

Lightning App Builder and Process Builder

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Questions 18

An administrator wants to route an employee’s time-off request to their manager for approval. Which tool should the administrator use?

Options:

A.

Process Builder

B.

Approvals

C.

Workflow Rules

D.

Flow Builder

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Questions 19

If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteria.

What is the recommended solution for this scenario?

Options:

A.

Create one Workflow Rule with two Workflow Actions

B.

Create two Workflow Rules

C.

Create one Process using the Process Builder

D.

Define two Processes using the Process Builder

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Questions 20

Which of the following are true regarding the Lead Conversion process? Choose two

Options:

A.

An Account is created if one with the same name is not found

B.

A Contact is created if one with the same name is not found

C.

An Opportunity is always created

D.

Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields.

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Questions 21

Which three Process Automation Settings can be found in Setup?

Options:

A.

Let Administrators resume flows with pending actions

B.

Let users select run-as another user

C.

Let users pause flows

D.

Let users resume shared flow interviews

E.

Let Administrators debug flows as other users

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Questions 22

What can a record variable store?

Options:

A.

A set of field values for a single record.

B.

A set of field values for a single record that are not marked as Global.

C.

A set of field values of multiple records that have the same object type.

D.

A set of field values of multiple records that have multiple object types.

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Questions 23

Torun flows, a user must have which permission?

Options:

A.

Manage Flows

B.

Flow User

C.

Run Flows

D.

View Screen Flows

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Exam Code: Process-Automation
Exam Name: Salesforce Process Automation Accredited Professional Exam (SU24)
Last Update: Nov 20, 2024
Questions: 78

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