You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?
You are the project manager of a construction project. You have to close a phase of the project. Which is the only technique (or tool) available in the Close Project or Phase process?
You are the program manager for your organization and management has asked you to be certain to finalize the lessons learned documentation for your program. When will the lessons learned documentation be created?
Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a resolution?
A program manager building the world’s largest cruise ship is resolving the conflict between the two main sponsors who cannot agree on the number of food and beverage outlets to have onboard. What should the program manager do?
What would prevent a program manager from completing program closure once a program has been completed?
To create market advantage, a program sponsor requests accelerating the implementation of a new manufacturing process that is based on a recently improved system component. The program manager is concerned that the delivery of some program goals could be jeopardized.
What should the program manager do?
After attending a technology exposition, an influential stakeholder believes that integrating a new technology into the program will increase benefits and help shorten the schedule. The stakeholder asks the program manager to immediately include the new technology into the program.
What should the program manager do next?
You are the program manager for the JQN Program in your organization. There have been some delays in your schedule and you're about to perform some schedule control activities. Which one of the following will not help you as you perform schedule control?
A rapidly expanding IT company wants to mature its delivery methodology. It creates a benefits management plan that identifies formal program management governance as a key area that would add value.
What benefits would structuring work into programs bring to this organization?
You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be done. You want to ensure that mistakes do not enter into the project. What type of action have you provided in this scenario?
A program has been established and preparation is complete.
Component projects are planned as a part of which of the following?
An infrastructure program has 20 projects. The first half of these projects incurred multiple change orders and failed to be completed on time. The program manager meets with the project managers to discuss lessons learned and to understand the challenges. During the meeting, the project managers complain that key risks and a lack of resources resulted in missing deadlines.
What should the program manager do to ensure that the remaining 10 component projects stay on track?
A company is releasing a new product geared toward a specific geographic area. The program manager has
received the program objectives and developed the program roadmap, which consists of six program components. Approval from the program governance board has been obtained.
What is the program manager’s next step?
A program has a BAC of $550,000 and is currently 45 percent complete though was actually scheduled to be 55 percent complete by this time. The program has spent, however, $265,000 to date. Based on this information what is the cost performance index (CPI) for this program?
Ben is the program manager for his organization. He's working with program team to determine what activities need to be completed in order to move the program into execution. He and the team are subdividing the program scope into smaller, manageable components to determine the activity list. What is Ben and his program team creating by subdividing the program scope in this scenario?
Performing quality assurance in a program can result in which one of the following?
An organization is considering a new program. The program has a cost of $1,950,000 and will last for three years. What is the minimum future value this organization should expect to receive from this program if it is initiated and the rate of return is six percent?
An aircraft manufacturer is engaged by an airline to build a fleet of new airliners. The program charter has
been approved, but the stakeholders are concerned that the delivery method of the program may not meet their expectations.
Using the program master schedule, what will the program manager incorporate to align the program with the expectations of the stakeholders?
You are the program manager for your organization and you're trying to determine if you buy or build a software solution for your organization. If you build the solution it'll cost you $75,000 to create and it'll cost you
$12,000 per month to support. If you hire a vendor they can build the solution for $63,000 but their solution will cost you $15,500 per month to support. How many months would you have to use your in-house solution to equate to the cost of the vendor's solution?
A program with six projects has been running for three years. The company’s procurement and contracts department has compiled a qualified seller list. The program manager determines that one of the projects must be outsourced.
The program manager will use the qualified seller list to do which of the following?
A program delivers incremental benefits, but is far from closure. The company completes an acquisition and defines new strategic objectives.
What should the program manager do next?
A program manager for the construction of a ship reviews the program management plan with a shipyard representative. The shipyard representative indicates that while 65 percent progress was anticipated, only 60 percent has been achieved.
What should the program manager do to ensure benefits realization?
Management is trying to determine which program to initiate. Each of the potential programs has the possibility of creating an income for each it is in existence. Management would like to consider the present value for each year a program creates a return on investment. What program selection method is management using in this
instance?
The program manager must define the program and understand the organization’s target market and customer needs.
What should the program manager do first?
If a program has a budget of completion of $550,000, is 25 percent complete, and has spent $135,000 what is the cost variance (CV)?
The number of emerging risks increases in a component project and the program manager falls behind in reviewing and approving the plans. This impacts the component project manager's ability to effectively
address the risks.
In this situation, what should the program manager change about the risk management plan?
You have identified several issues in your program and have assigned issue owners. What component of program management oversees issue resolution?
One of the constituent project managers asks a new program manager to obtain approval for an additional key project requirement. A tolerance range is set.
If the tolerance range is too narrow on a program, what effect will multiple minor changes have on the program?
A program experiences issues during execution. The stakeholders are concerned and the program manager feels pressure to act on these issues.
What tool should be used to trigger a planned response when receiving lower than expected results?
What duration compression technique typically adds risk when it's used during a program?
Which of the following statements are true regarding the Monitoring and Controlling Program Risks process? Each correct answer represents a complete solution. Choose all that apply.
Mary has just completed a large program for her organization. What should Mary now do with the program records that she has created throughout the program?
A program manager has a multiple-project program that is scheduled to be completed by year’s end. During the program delivery phases of the projects, several mandatory changes are identified that would extend the program’s completion date.
What is the next step for the program manager?
You are the program manager for your organization. Your current program has fourteen projects and one project manager in your program is about to close her project. She will need all of the following inputs to the close project process except for which one?
An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback. As this type of program had previously been conducted by the company, the program manager QUESTION NO:s whether similar results were experienced during testing.
What should the program manager do next?
You are the program manager for the SRQ Program. You have rejected several change requests for the program scope. What must you do with the rejected change requests?
You are the program manager for your organization. Your current program, which has just been initiated, needs to launch several projects in order to create all of the benefits of the program. What document do you need to create in order to initiate the projects within your program?
A program was kicked off, but one of the key stakeholders was not present at the kick-off meeting.
What should the program manager do to ensure that the key stakeholder is familiar with the program's benefits and supports the program?
Which of the following documents provides the mandate to execute the program within a certain timeline and also presents milestones for the delivery of products or incremental benefits?
Gina is the program manager for her organization and is reviewing the results of quality control. She would like to create a chart that shows the categories of defects within the program so that she and the program team can address the largest categories in descending order. Which one of the following is the best chart for Gina in this situation?
In your program you must adhere to Six Sigma as part of your organization's enterprise environmental factors. There is terminology, reports, and measurements that you are expected to use as part of your program. Six Sigma is an example of what program management process?
You are the program manager for your organization and are planning the program. One of the plans you need to create will define how you'll transfer the benefits of the program to the operations of your organization. Which program management plan defines this process?
You are the program manager of the NHQ Program for your organization. Your program is nearing the completion of one of its major phases and there are several resources that should be released at this time. What program management plan will guide you to release of the program resources and transfer the resources and benefits to operations within the organization?
You are the program manager for your organization. Your program team has 43 people that all need to be monitored and controlled. You would like to create a standardized report that you can use to monitor, control, and record the performance of each staff member in your program. What type of report can you create that will help you track your staff and their performance?
A risk response in a project in your program has actually caused new risks. What term is assigned to the new risks that a risk response has created?
You are the program manager for your organization. You are planning a new program that will construct a new warehouse facility for your company. As you look forward to the conclusion of the program you need an official document that will signify the program has ended. What document should you specify in your program management plan for the conclusion of the program?
During the selection of source process, you assign certain points towards various categories to judge the vendors. Which type of source selection process is it?
Your program has just been chartered during the program initiation process. Your program also needs to create three program statements. Which program statement defines how your program will manage tradeoffs, competing objectives, and program and organization decisions?
Which of the following plans should a project manager implement if a selected risk strategy fails to be fully effective?
What document should you provide to the vendors if you're only interested for a set fee for their materials?
Kelly's program is slipping on its schedule. Management is worried that the program will be late and this will cost the organization several thousand dollars in fines and penalties. They've asked Kelly to use a schedule duration compression technique that will help the program finish on time. The technique that Kelly can use, however, should not add costs to the program. What duration compression technique should Kelly use in this instance?
The program manager wants to increase the team’s commitment to the program objectives.
The program manager should do which of the following?
You are the program manager of the HNG Program. This program has a budget at completion of $2,345,900 and is expected to last two years. The program is currently 30 percent complete and you have spent
$789,000. The program is supposed to be 35 percent complete but do to some delays you're slightly behind
schedule. Based on this information, what is the schedule performance index (SPI) for this program?
After taking over a program, a program manager reviews the program’s status and discovers that stakeholders do not know how the program is performing in relation to schedule and costs. The program manager establishes earned value (EV) metrics and determines that the program has a budget of US$2.1 million, is three months into a nine-month timeline, and the planned value (PV) at the three-month point should be US$320,000. The program has spent US$350,000 and the EV is US$340,000.
Based on this information, the program manager determines which of the following?
A program manager is concerned that a program will be unable to achieve its intended benefits.
How should the program manager handle this concern?
The program manager defines the program objectives, requirements, and develops a high-level road map.
To ensure program alignment with the enterprise strategic plan, the program manager should work with which of the following?
The program sponsor returns from a board of directors meeting after identifying a significant risk to the program schedule. This may impact the program's benefits realization.
What should the program manager do next?
Donna is the project manager for her organization. She is preparing a plan to manage changes to the project
should changes be requested. Her change management plan defines the process for documenting, tracking, and determining if the changes should be approved or declined. What system is considered the parent of the change control system documented in Donna's plan?
Martha is the program manager for her organization. One of the projects of a program is done but is also considerably over budget. Kay, the project manager, has elected to crash the project in order to recoup schedule delays but this increased the project costs. What should Martha instruct Kay to do with the information regarding the schedule delays and cost overruns?
An organization initiates an innovation program to deliver exceptional performance and benefits. After the program transition plan is in place and the implementation of a benefits sustainment plan starts, the program manager discovers the program may be shut down due to lack of funding.
To ensure continued funding for the program, what should the program manager do next?
A program manager notices that one project manager tends to withdraw during important team discussions to avoid conflict.
What technique could the program manager use to gain more input from this project manager?
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TESTED 21 Nov 2024
