PDI Salesforce Certified Platform Developer I (SU24) Questions and Answers

To prevent duplicate Order records from being created when updates come from the OMS:

Option B: Use the order number from the OMS as an external ID.

Explanation: Setting the Order Number as an External ID allows Salesforce to recognize records based on this unique identifier during upsert operations.

Option D: Ensure that the order number in the OMS is unique.

Explanation: Having a unique Order Number in the OMS ensures that each order can be accurately identified and matched in Salesforce.

Why These Actions Prevent Duplicates:

By using upsert with the External ID, the integration can update existing orders instead of creating new ones.

// Example of upsert operation using External ID

upsert orderRecord Order_Number__c;



To fire an exception in Apex, the developer must use the throw statement along with an instance of the exception.

Option A: throw new ParityException();

Correct Way.

Explanation:

Creates a new instance of ParityException with no message and throws it.

Syntax is correct for throwing an exception.

Option C: throw new ParityException('parity does not match');

Correct Way.

Explanation:

Creates a new instance of ParityException with a custom message and throws it.

The exception class inherits from Exception, which allows passing a message to the constructor.

Options Not Correct:

Option B: new ParityException('parity does not match');

Incorrect.

Explanation:

This statement creates a new instance of ParityException but does not throw it.

Without the throw keyword, the exception is not fired.

Option D: new ParityException();

Incorrect.

Explanation:

Similar to Option B, this creates a new instance but does not throw it.

The exception will not affect the flow unless it is thrown.

Conclusion:

The two ways the developer can fire the exception are:

Option A: throw new ParityException();

Option C: throw new ParityException('parity does not match');

Both use the throw statement to fire the exception.

In Aura Components, application events are fired by invoking the fire() method on the event instance.

Option D: fire()

Correct.

Explanation:

To fire an application event, you first get the event instance using cmp.getEvent("eventName") and then call fire() on it.

Example:

var appEvent = $A.get("e.namespace:eventName");

appEvent.setParams({ "param1" : value1 });

appEvent.fire();

To ensure that the component works for both users without showing errors due to field-level security, the developer should handle field accessibility programmatically.

Option D: Use Security.stripInaccessible to remove fields inaccessible to the current user.

Correct Answer.

Explanation:

The Security.stripInaccessible method can be used in Apex to remove fields from SObjects that the current user doesn't have access to.

When data is fetched using SOQL, the method can be applied to ensure that inaccessible fields are not included, preventing any security exceptions when the component tries to display them.

This method enforces field-level security and prevents exposure of inaccessible data.

Usage:

// Apex Controller

public with sharing class SalesRecordsController {

@AuraEnabled(cacheable=true)

public static List getSalesRecords() {

List records = [SELECT Id, Name, Commission__c, Other_Field__c FROM Sales_Record__c];

return (List) Security.stripInaccessible(AccessType.READABLE, records);

}

}

To add an additional layer of validation for email addresses on Lead records by using automation and possibly an external validation service, the best solution is to use a custom Lightning Web Component (LWC).

Option C: Use a custom Lightning Web Component to make a callout to validate the fields on a third-party system

Real-Time Validation: An LWC can perform client-side validation and make callouts to external systems to validate the email address as the user inputs data.

User Experience: Provides immediate feedback to the user, improving data quality at the point of entry.

Limitations: This solution works when data is entered through the UI using the LWC component.

Lightning Web Components (LWC) can access various Salesforce resources.

Option B: SVG resources

Accessible.

Explanation:

LWCs can include SVG files to define custom icons for the component.

The SVG file is placed in the component bundle with the name componentName.svg.

When multiple triggers are associated with the same object and event, Salesforce does not guarantee the order in which they will execute.

Option D: Trigger execution order cannot be guaranteed.

Correct Answer.

Explanation:

Salesforce does not provide a mechanism to define or guarantee the execution order of triggers on the same object and event.

If order is important, developers should combine the logic into a single trigger or use trigger frameworks that manage execution order.

The Apex test fails in the Test Runner but succeeds in the Execute Anonymous window because the test method relies on existing data in the sandbox.

Isolation of Test Data: By default, Apex tests do not have access to pre-existing data in the organization. Tests are executed in an isolated context to ensure they are not dependent on external data, promoting reliability and repeatability.

"Apex test methods don’t have access to pre-existing data in the organization. The test methods have access to all data that they create and to changes made by other test methods (unless the @IsTest(Isolated=true) annotation is used)."— Apex Developer Guide: Isolation of Test Data from Organization Data in Unit Tests

Execute Anonymous Window: When code is run in the Execute Anonymous window, it executes in the current user's context and has access to all organization data, including existing records.

"All Apex code runs in system mode. The only exception is anonymous blocks, such as code executed using the Execute Anonymous window or the SOAP API."— Apex Developer Guide: Enforcing Object and Field Permissions

Solution: To fix the failing test, the developer should create the necessary test data within the test method or use the @IsTest(SeeAllData=true) annotation if access to existing data is absolutely necessary (though this is generally discouraged).

"If you specify @IsTest(SeeAllData=true), the test method has access to all data in the organization, but the test can be slower and less reliable because it might depend on data that changes."— Apex Developer Guide: Using the SeeAllData Annotation

Why Other Options Are Incorrect:

Option A: While calling an @future method requires special handling in tests, it would not cause the method to pass in Execute Anonymous and fail in tests.

Option C: A syntax error would prevent the code from compiling, so it wouldn't run in either context.

Option D: Using System.runAs is only necessary when testing code that behaves differently for users with different profiles or permissions.

Conclusion: The discrepancy arises because the test method is attempting to access data that isn't available in the test context, leading to its failure in the Test Runner but success in the Execute Anonymous window.

In Salesforce, triggers are executed in response to specific database events on standard objects (such as Account or Contact) and custom objects. The following actions can cause triggers to fire:

Option A: Cascading delete operations

Explanation: When a record is deleted, and it has child records in a master-detail relationship, the child records are automatically deleted (cascade delete). This action fires the before delete and after delete triggers on the child records.

In the Model-View-Controller (MVC) architecture applied to a Lightning Web Component (LWC) that imports an Apex method:

Controller refers to the logic that handles input and interactions.

In this scenario, when a button is pressed, the method runs to execute complex validations.

Option C: Apex class

Part of Controller.

Explanation:

The Apex class contains the method that performs the complex validations.

It acts as the server-side controller logic.

Option D: Use Test.getStandardPricebookId() to get the standard price book ID.

Correct Answer.

Explanation:

The Test.getStandardPricebookId() method returns the ID of the standard price book, which can be used in test classes without using SeeAllData=true.

This allows the test to access and use the standard price book in a controlled manner.

The Lightning Component framework provides:

Option A: Prebuilt components that can be reused

Explanation:

The framework includes a library of base components that developers can use to build custom components and applications.

These components can be reused and combined to create complex UIs.

To update the flow to create a Contact and store the Contact’s ID on the Opportunity:

Option D: Add a new Create Records element.

Explanation: The flow needs to create a new Contact record using the Create Records element. After creating the Contact, you can store the Contact's ID in a variable and then update the Opportunity with the Contact’s ID.

Steps:

Add Create Records Element: Configure it to create a Contact and store the newly created Contact's ID in a variable.

Update Opportunity: Use the existing Update Records element or add a new one to update the Opportunity with the Contact's ID.

To create a custom user interface component that allows users to enter information about their accounts and validate user input before saving, the best technology is:

Option A: Lightning Web Components

Lightning Web Components (LWC):

LWC is a modern UI framework built on web standards, providing efficient performance and a rich set of base components.

Input Validation:

LWCs support client-side validation using standard HTML5 validation and custom validation logic.

Developers can use JavaScript to validate user input before saving data to the database.

User Experience:

LWCs provide a responsive and interactive user experience, which is essential for data entry components.

To check whether the current user has permission to delete an Account, the developer should use the Schema.sObjectType methods.

Option D: Schema.sObjectType.Account.isDeletable()

Correct Method.

Explanation:

The Schema.sObjectType.Account provides describe information about the Account object.

The isDeletable() method returns a Boolean indicating whether the current user has permission to delete records of this type.

Usage:

if (Schema.sObjectType.Account.isDeletable()) {

// User has permission to delete Accounts

delete accountRec;

} else {

// Handle lack of permission

}

Options Not Applicable:

Option A: Account.isDeletable()

No such static method on the Account object.

Option B: accountRec.sObjectType.isDeletable()

sObjectType returns a token; to get describe results, you need to call getDescribe().

Option C: accountRec.isDeletable()

There is no instance method isDeletable() on sObject records.

Conclusion:

To ensure proper permission checks, the developer should use Schema.sObjectType.Account.isDeletable(), which is Option D.

Option A: Specifying loading order

True.

Explanation:

The tag allows you to specify the order in which scripts are loaded by the sequence in the scripts attribute.

Universal Containers wants to prevent Opportunities from being edited once they reach the Closed/Won stage. To achieve this, the developer can use the following strategies:

Option A: Use a validation rule.

Correct Approach.

Explanation:

A validation rule can be created on the Opportunity object to prevent users from editing records when the Stage is Closed/Won.

The validation rule would evaluate whether the record's StageName is 'Closed Won' and, if so, display an error message when a user attempts to edit and save the record.

Example Validation Rule:

AND(

ISPICKVAL(StageName, 'Closed Won'),

ISCHANGED(ANYFIELD) // Replace ANYFIELD with specific fields if needed

)

Benefits:

Declarative Solution: No code required.

Consistent Enforcement: Applies across all user interfaces and API.

To test the trigger with 200 account records with unique names using the least amount of code:

Option A: Use Test.loadData to populate data in your test methods.

Explanation: Test.loadData allows you to load test data from a static resource (CSV file) into your test method. This approach minimizes code since you don't have to write code to create each record.

To build a responsive application capable of responding to touch events and executed on stateful clients, the developer should use technologies that support modern web standards, responsive design, and touch interactions. The two technologies that meet these requirements are Aura Components and Lightning Web Components.

Option A: Aura Components

Explanation: Aura Components are part of the Lightning Component Framework and are designed to build dynamic web applications for mobile and desktop devices. They support responsive design and can handle touch events, making them suitable for building applications that run on stateful clients.

In Lightning Web Components (LWC), custom events are used for communication between components. The two characteristics that are true for LWC custom events are:

Option A: Data may be passed in the payload of a custom event using a property called detail.

Explanation: When dispatching a custom event in LWC, you can pass data using the detail property of the event. This allows the parent component to access any data emitted by the child component.

// Child component JavaScript

const myEvent = new CustomEvent('myevent', {

detail: { data: 'Some data' }

});

this.dispatchEvent(myEvent);

Understanding the Issue:

The provided code attempts to update a list of Account records:

public static void insertAccounts(List theseAccounts) {

for(Account thisAccount : theseAccounts) {

if(thisAccount.website == null) {

thisAccount.website = 'https://www.demo.com ';

}

}

update theseAccounts;

}

Problem: A DML exception is thrown when the update statement executes.

Possible Causes:

Some records in theseAccounts may have validation rule failures.

There may be null records within the theseAccounts list.

There could be fields that violate data integrity constraints.

Option Analysis:

Option A: Implement Change Data Capture

Explanation: Change Data Capture (CDC) is used to capture changes to Salesforce records and send notifications.

As of Winter '20 (API version 47.0), Salesforce introduced the ability to test Autolaunched Flows with test coverage.

However, as of the current knowledge cutoff (2023-09), there is no direct way within the Salesforce UI to check the test coverage of autolaunched flows before deploying them via change sets.

To check the test coverage of flows, developers can use the Tooling API to query for test coverage.

Option A: Use SOQL and the Tooling API.

Correct Answer.

Explanation:

Developers can use the Tooling API to query for Flow test coverage information.

By executing a SOQL query on FlowTestCoverage and FlowVersionView objects via the Tooling API, developers can retrieve coverage data.

This allows checking flow test coverage programmatically before deployment.

Declarative customizations in Salesforce refer to point-and-click configurations made through the Salesforce UI, such as creating objects, fields, workflows, and processes.

Option C: Declarative customizations automatically update with each Salesforce release.

True.

Explanation:

Declarative features are managed by Salesforce and are automatically updated and enhanced with each new release.

Users benefit from new features without needing to modify existing configurations.

A polymorphic lookup field is a special type of lookup relationship field that can reference multiple object types.

Option C: The WhatId field on the standard Event object

Correct Answer.

Explanation:

The WhatId field on Event (and Task) can refer to multiple types of objects, such as Account, Opportunity, Custom Objects, etc.

This makes WhatId a polymorphic lookup field.

When a Lightning component needs to execute a complex SOQL query that joins two objects, and such queries are not supported directly in Lightning components, the solution is to use an Apex controller method.

Option C: Invoke an Apex class with the method annotated as @AuraEnabled to perform the query.

Correct Approach.

Explanation:

The Lightning component can call an Apex method annotated with @AuraEnabled.

The Apex method can perform the complex SOQL query and return the results to the component.

To update the Timezone__c field on Account based on the Postal Code and values from PostalCodeToTimezone__c:

Option B: Account Trigger

Explanation:

An Apex trigger can query the PostalCodeToTimezone__c object and update the Timezone__c field when the Postal Code is changed.

When writing tests for Apex code that performs callouts to external services, Salesforce requires that callouts are mocked to ensure that tests do not depend on external systems and to allow for consistent and predictable test results.

Correct Option:

Option D: Write a class that implements HttpCalloutMock.

True.

Explanation:

To test HTTP callouts, you implement the HttpCalloutMock interface and provide a fake response for the HTTP request.

This mock response is then used in your test methods to simulate the callout.

The test method uses Test.setMock to set the mock class.

To script the deployment and unit test execution as part of continuous integration (CI), developers use tools that can be automated and run from the command line or scripts.

Option D: Salesforce CLI

Correct.

Explanation:

The Salesforce CLI (Command-Line Interface) is a powerful command-line tool that allows developers to interact with Salesforce orgs.

It supports scripting of deployments using commands like sfdx force:source:deploy and running unit tests using sfdx force:apex:test:run.

The CLI can be integrated into CI/CD pipelines to automate deployments and testing.

When using Salesforce DX, developers need to enable the Dev Hub in their org to create and manage scratch orgs.

Option A: Dev Hub

Correct Answer.

Explanation:

The Dev Hub is a feature that must be enabled in a Salesforce org (usually in a Developer Edition or a production org).

It allows developers to create and manage scratch orgs using Salesforce DX commands.

Dev Hub is the central point for creating and managing your scratch orgs.

There are several ways to execute tests in a Salesforce org:

Option A: Setup Menu

Valid Method.

Explanation:

Tests can be run from the Salesforce Setup menu under Apex Test Execution.

Allows selecting and running test classes and methods.

Option C: Developer Sandbox

Correct Answer.

Explanation:

Developer Sandboxes are intended for coding and testing by a single developer.

They copy all application and configuration information from production, ensuring the same metadata.

Each developer can work in their own isolated environment.

When using Lightning Data Service (LDS) in a Lightning Web Component (LWC), it's important to understand how data security is handled.

Option D: Lightning Data Service handles sharing rules and field-level security.

Correct Statement.

Explanation:

Lightning Data Service enforces all the security and sharing rules that are in place in the Salesforce org.

This includes object-level, field-level, and record-level security.

When a component uses LDS to access data, the framework ensures that the user only sees data they have access to.

Benefits:

Simplifies development by abstracting security checks.

Ensures compliance with organizational security policies.

Option C: Standard controller and the recordSetVar page attribute

Correct Answer.

Explanation:

Using the recordSetVar attribute with a standard controller enables the Visualforce page to access a set of records selected from a list view.

This allows users to edit multiple records.

To retrieve data from an external system in real time during a flow, the developer should use an invocable method.

Option B: An invocable method

Invocable methods can be called from Flow to execute Apex code. By annotating an Apex method with @InvocableMethod, you can expose it to Flows. If the method needs to make a callout to an external system, it must be annotated with (callout=true).

public with sharing class OrderService {

@InvocableMethod(callout=true)

public static List getOrderData(List inputs) {

// Callout to external system and return data

}

}

When designing a new application on the Salesforce platform that needs to support multiple tenants effectively (i.e., multiple customers or users), the developer should consider the Model-View-Controller (MVC) framework.

Option B: Model-View-Controller (MVC)

Correct Design Framework.

Explanation:

MVC is a software architectural pattern for implementing user interfaces.

Model: Represents the data and business logic.

View: Represents the presentation layer.

Controller: Handles user input and interactions.

Salesforce's platform follows the MVC pattern, which helps in separating concerns, ensuring scalability, and maintainability.

To ensure that only records accessible to the currently logged-in user are displayed when developing an Apex class for custom search functionality launched from a Lightning Web Component (LWC), the developer should use the with sharing keyword.

with sharing Keyword: This keyword enforces the sharing rules of the current user, ensuring that the Apex class respects the user's record-level access permissions. When an Apex class is declared with with sharing, it enforces sharing rules, meaning users can only access records they have permission to see.

"Use the with sharing keyword when declaring a class to enforce the sharing rules that apply to the current user."— Apex Developer Guide: Using the with sharing or without sharing Keywords

Importance in LWCs: Lightning Web Components invoke Apex methods annotated with @AuraEnabled, which execute in system context by default. Without specifying sharing, these methods can access all records, potentially exposing data that the user shouldn't see.

"By default, Apex code runs in system context; that is, the current user's permissions and field-level security do not apply."— Apex Developer Guide: Enforcing Sharing Rules

Why Not inherited sharing: While inherited sharing allows an Apex class to run in the sharing context of the caller, in this scenario, since the LWC does not have an inherent sharing context, using with sharing explicitly ensures sharing rules are enforced.

WITH SECURITY_ENFORCED Clause: This SOQL clause enforces field-level security (FLS) and object-level security (OLS), not record-level sharing rules. Therefore, it does not restrict records based on the user's sharing settings.

"The WITH SECURITY_ENFORCED clause applies object-level and field-level security checks to SOQL queries to ensure that users don't see fields or objects they don't have access to."— SOQL and SOSL Reference: WITH SECURITY_ENFORCED Clause

Conclusion: By declaring the Apex class with with sharing, the developer ensures that only records the user has access to are returned, aligning with the requirement.

Option B: Apex Flex Queue.

Monitors batch jobs waiting for execution.

Option C: Apex Jobs.

Shows all asynchronous Apex jobs, including batch and future methods.

Why Not Other Options:

Option A: Developer Console doesn't provide job status.

Option D: Paused Flow Interviews are unrelated to Apex jobs.

References:

Apex Jobs Monitoring:

"The Apex Jobs page displays information about all Apex jobs—batch jobs, future methods, scheduled Apex, and Apex test jobs."— Salesforce Help: Monitor Your Scheduled Jobs

The error message 'Maximum trigger depth exceeded' occurs when a trigger invokes itself recursively more than the allowed limit.

Option C: The trigger is getting executed multiple times.

Correct Answer.

Explanation:

This error indicates that the trigger is recursively calling itself.

This can happen if the trigger performs an update or insert operation that causes the same trigger to fire again, leading to an infinite loop.

Salesforce enforces a limit on the recursion depth to prevent stack overflows.

Option C: Handle low-level events in the event handler and re-fire them as higher-level events.

True.

Explanation:

It's a best practice to encapsulate lower-level events and re-emit them as higher-level, application-specific events to decouple components and simplify event handling.

To replace a JavaScript button from Salesforce Classic that creates records with prepopulated values in Lightning Experience, the developer can use:

Option A: Quick Actions

Quick Actions (Specifically, Object-Specific Actions):

Quick Actions allow users to perform actions, such as creating or updating records, from a record page or global context.

Prepopulating Fields:

You can predefine field values in Quick Actions using predefined values or by utilizing Lightning Component actions.

When deploying Apex code to production, Salesforce requires that all Apex triggers have at least 1% code coverage and the overall code coverage must be at least 75%.

In this scenario:

The developer has a test class that covers 95% of the helper class.

The deployment fails because the trigger has 0% coverage.

The error message indicates that the trigger needs at least 1% coverage.

Solution:

Option A: Create a test class and methods to cover the Apex trigger.

Correct Action.

Explanation:

Write a test class that specifically tests the trigger's functionality.

Ensure that the trigger is executed within the test context.

This will increase the trigger's code coverage above the required 1%.

When deciding between SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language), developers must consider the use case and limitations of each.

Option A: SOSL is faster for text searches.

Correct Statement.

Explanation:

SOSL is optimized for searching text, especially across multiple objects and fields.

It uses full-text search indexes and can quickly find records that match search terms.

Ideal for scenarios where you need to search for a string across many fields.