OmniStudio-Developer Salesforce Certified OmniStudio Developer (SU24) Questions and Answers

The correct syntax for merge codes in OmniScript is %%sNodeName%%, where NodeName is the name of the JSON node in the data source. The other options are either missing the s or using incorrect symbols.

The LWC PubSub Message flag in the Set Values action of the parent OmniScript enables the parent OmniScript to send data to the embedded OmniScript using a custom event. If this flag is not set, the data will not be passed to the embedded OmniScript.

The Invoke Mode Fire and Forget feature enables the OmniScript to invoke the Integration Procedure without waiting for a response. This is useful when the response is not needed for the user to proceed

A DataRaptor Turbo Extract is a simplified version of a DataRaptor Extract that can retrieve data from a single object without changing the structure of the output data. It is suitable for this scenario because the developer does not need to transform or load the data

 In a calculation procedure, the output of a calculation step must be included in the calculation output in order to be used in an aggregation step. The calculation output defines the variables that are available for aggregation

 The correct syntax for passing all of the parent FlexCard’s records to a child FlexCard is {Records}, which represents an array of records. The other options are incorrect because they either use an invalid syntax or refer to a single record instead of an array of records.

The JSON data structure in option C supports the card layout and follows best practices. It has a list of objects, each representing a product, with the properties “ProductCode”, “ProductName”, “ProductDescription”, and “ProductPrice”. These properties match the fields in the card layout. The JSON data structure also follows the naming convention of using camel case for property names. The JSON data structures in options A and B do not match the fields in the card layout and do not follow the naming convention.

The correct answer is Option B, which shows a FlexCard with a header, a body, and a footer. The header contains the title and the icon of the FlexCard. The body contains a Data table element that displays the records from the parent FlexCard. The footer contains a navigation Action that invokes an OmniScript. Option A is incorrect because it shows a FlexCard with only a header and a body, and no footer.

The LWC PubSub Message flag in the Set Values action of the parent OmniScript enables the parent OmniScript to send data to the embedded OmniScript using a custom event. If this flag is not set, the data will not be passed to the embedded OmniScript

A DocuSign Envelope Action can be used to create and send a document for signature using a DocuSign template. The developer can specify the template ID, recipient details, and prefill data in the action configuration

 The Params node contains the data that is passed from the parent FlexCard to the child FlexCard. The developer should use {Params.postalcode} to refer to the contact’s postal code in the child FlexCard.

 Setting the element to require if true allows the developer to configure a Disclosure element to require user input only if a condition is met. In this case, the condition is that the user already checked a Non-Disclosure Agreement Checkbox. The other options are either incorrect or irrelevant for this requirement.

The merge code syntax for accessing an array element is %%Details:Customer|1:ID%%, where 1 is the index of the element. The index starts from 1, not 0, so the first element is Customer|1. The % sign is used for single-value merge codes, not array merge codes. The $ sign is used for variables, not merge codes.

According to the Calculation Matrix Overview page, a Calculation Matrix is “a lookup table that takes an input and returns an output”. In this case, the input is the ProductCode and the output is the Price. The exhibit shows a Calculation Matrix with four rows, each with a different ProductCode and Price. The input given is ProductCode: HRA3320, which matches the second row of the matrix. Therefore, the output is Price: 13.99, which is the value in the same row. 

A Text Block element allows the developer to display read-only text in a table format, using merge codes to dynamically include data from the data JSON. A Rich Text Area element is used to display formatted text with images and links. A Text Area element is used to display editable text in a single line or multiple lines. An Edit Block element is used to display editable fields in a form layout.

 An OS Action is the most efficient way to configure the action that invokes the OmniScript, as it allows the developer to reuse the same OmniScript across multiple FlexCards without creating separate actions for each one. A Custom Action is used to invoke a custom Apex class or Lightning web component. An OmniStudio Action is used to invoke an Integration Procedure or a Calculation Procedure. A Lightning Action is used to invoke a Lightning component or a Visualforce page.

According to the OmniScript Data JSON page, the OmniScript structure JSON defines the data elements and their properties that are used in an OmniScript. The exhibit shows an OmniScript structure JSON with six elements: ContactName, ContactPhone, ContactEmail, CaseNumber, CaseSubject, and CaseStatus. The DRGetContactDetails action is a DataRaptor Extract action that retrieves data from the Contact and Case objects in Salesforce. The BlkCases element is a Repeat Block that displays a list of cases related to the contact. Therefore, the JSON from the DRGetContactDetails action that would display all six values correctly shown is option A, which has the following structure:

The other options have different structures that do not match the OmniScript structure shown.

The PREVIEW tab in OmniScript allows the developer to test the DataRaptor Extract by providing a record ID and viewing the output data. This is a quick and easy way to troubleshoot whether the DataRaptor Extract is retrieving data correctly.

The Id Field for Actions in the FlexCard specifies which field from the FlexCard data source will be used as the record ID for the OmniScript. If this field is blank, the OmniScript will not receive any record ID and will not be able to retrieve any Salesforce data. In the DataRaptor Extract Action, the Input Parameters Filter Value determines how to filter the data based on the record ID. If this value is misspelled, the DataRaptor Extract will not be able to match the record ID and will not return any data.

The Add Response To Response JSON property on the DataRaptor Action indicates that the output of the DataRaptor should be added to the response JSON of the Integration Procedure. If this property is not set to true, the response will be empty even if the DataRaptor extracts data successfully. 

 A DataRaptor Extract can retrieve data from multiple objects using extraction steps and JSON paths. However, if the data is from a single object, only one extraction step is needed. The Extract JSON Path can use dot notation to access related fields from that object, such as Contact.Account.Name.

 The Send JSON Path syntax for accessing an element from an Integration Procedure structure is BlockName.ElementName. In this case, the BlockName is BlockX and the ElementName is ActionZ. The colon (:) is used to separate the input and output parameters, not the block and element names. The order of the block and element names should follow the hierarchy of the structure, from top to bottom. The Additional input parameter is not needed in this case, as it is already included in the Send JSON Path.