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ITIL-4-DITS ITIL 4 Leader: Digital & IT Strategy Exam Questions and Answers

Questions 4

An organization is aiming to use an innovative social media platform to improve engagement with young consumers.

What should the organization’s strategy focus on?

Options:

A.

Ecosystem disruption supported by operational excellence

B.

Market relevance supported by ecosystem disruption

C.

Customer and market relevance supported by operational excellence

D.

Operational excellence supported by customer and market relevance

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Questions 5

Which statement is CORRECT about risk management in digital organizations?

Options:

A.

All the organization's slaveholders should contribute to risk assessment

B.

All risk management efforts should focus on assets owned by the organization

C.

All risk management should start by assessing the current state

D.

All risks could cause harm to the organization if they are not managed

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Questions 6

An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.

What combination of risk capacity and risk appetite this situation?

Options:

A.

Low risk capacity, high risk appetite

B.

High risk capacity, high risk appetite

C.

Low risk capacity, low risk appetite

D.

High risk capacity, low risk appetite

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Questions 7

Which is an example of industry disruption?

Options:

A.

A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets

B.

An organization transitioned a large number of its services to a cloud provider to remain competitive In their market

C.

A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader

D.

A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers

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Questions 8

An organization strategy requires them to continually maintain market relevance.

Which approach is the MOST relevant to achieve this objective?

Options:

A.

Customer 360

B.

Digital transformation

C.

Employee 360

D.

PESTLE analysis

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Questions 9

An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?

Options:

A.

Deliver compulsory strategic awareness sessions regularly

B.

Ensure there is one common communication channel for the strategy

C.

Utilize metrics to ensure stall comply with the strategy

D.

Tallor strategic communications to the stakeholders preferences

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Exam Code: ITIL-4-DITS
Exam Name: ITIL 4 Leader: Digital & IT Strategy Exam
Last Update: Nov 29, 2024
Questions: 30

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