HP2-H41 Selling Imaging and Printing Fundamentals Questions and Answers

performing side-by-side comparisons of data sheets

warming up the printers prior to testing

giving each vendor the same document to print offsite

testing both printers in the customer's working environment

3%

6-8%

8-10%

10-12%

Shows which devices are available for printing

Automatically notifies the IT department when an imaging or printing device is in use

Automatically configures settings upon connection to the network

Enables remote management of the imaging and printing device

Wireless connectivity

Available high yield cartridges

Expandable trays

Require less energy to print

Lifetime print heads

Color touch screens

HPPCL6

HP ePrint

HP Managed Print Services

HP Web Jetadmin

An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays

An HP software program that remotely manages what end users are printing

An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs

An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing

HP flow MFPs are more energy efficient, for a greener office.

HP flow MFPs have more optional finishing devices, for a more versatile printing system.

HP flow MFPs are optimized to handle the demands of digital document workflows.

HP flow MFPs are designed to fit aesthetically into a modern office environment.

rigorous testing

stronger plastic framework

fewer product cycles

industry-leading service and support

High end HP web presses

HP business notebook touch monitors

HP LaserJet printing process

HP ThinkJet printing technology

the product itself

short-term planning

perceived customer benefits

salesperson's victory

Increased monthly scan volume

Single-pass, double-sided scanning

Larger, eight-inch touchscreen color control panel

HP Jetdirect network connectivity

HP sales representatives

the HP IPG Academy

the HP Printing Sales Guide

the HP IPG electronic Instant Reference Guide

the HP Partner Forum

a method that supports the Customer Relationship Management process

a method of observing your customer's workflow, gathering data, and understanding the current environment

a method that ensures that all the assets and liabilities of a customer are fully registered and monitored

a method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made

Optimization, management, improvement, and version control

Document management, version control, workflow improvement, and fleet management

Manageability, security, mobility, and workflow

Courtesy, security, integrity, and robustness

product reliability

less expensive products/services

marketing expertise

more printing formats

broadest product portfolio

People are willing to buy anything if color is used.

Color is the cheapest form of printing.

Color printers can create stamps for mailings.

People are far more likely to pick up and respond to a piece of color mail.

semi-professional users who want to vary color settings to receive high quality images

large enterprises focused on maximum print speed

small and medium businesses who want to restrict color printing on the user or application level

large enterprises that manage their sophisticated printer infrastructures with HP Web Jetadmin