CPUX-F UXQB Certified Professional for Usability and User Experience - Foundation Level Questions and Answers

Expectation /Anticipated use

The interactive system

Fulfillment of expectations /After use

Human-centred design

Actual use

Quality objectives

Card sorting can be used to create a human-centred navigation structure.

Ordering cards with correspondence to predictable contextual needs of the user and to commonly accepted conventions.

Card sorting is developed to order viable sorting algorithms

A method for structuring information - such as menus in a navigation structure - that involves writing key concepts onto different cards and asking users to sort these cards into groups.

Card sorting is helpful to create story boards

Card sorting is helpful to create a heuristic evaluation of a low-fidelity prototype

The interview must be contextual

The interview must not be contextual

The interviewer is the master and the user is the apprentice

The user is the master and the interviewer is the apprentice

The interviewer must ask neutral questions

The interviewer must ask leading questions

User needs are always expressed from the user's point of view

User needs for a user group may differ from user needs for another user group with the same context of use

User needs are part of the information architecture

User needs are always quantified

User needs are identical to user goals

User needs are used to write good error messages

A usability problem

A usability requirement

Something that users liked - that is, a positive usability finding.

A usability priority

Something that the users would like to add

The evaluation of the liking of color patterns

Accessibility

Completeness

Efficiency

Effectiveness

Satisfaction

Speed

A meeting where designers brainstorm ideas for a new interactive system

An evaluation of a storyboard

An evaluation of an interactive system where experts identify potential usability problems

A focused discussion where an inspector leads a group of participants through a set of questions on a particular topic

An evaluation that involves representative users performing specific tasks with the interactive system to enable identification of usability problems

An examination (inspection) of the results of a contextual interview

An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.

The first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be

An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.

Reports the results of a usability test, a usability inspection or a user survey

Shows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.

Used as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.