CPSA_P_New Card Production Security AssessorCPSA Physical NewExam Questions and Answers

According to the PCI CPSA Qualification Requirements, Technical FAQs are documents that provide guidance on specific technical topics related to the PCI Card Production Security Standards. Technical FAQs are not mandatory, but they are recommended to be used by CPSA Companies and CPSA Employees during the card production assessment process. Technical FAQs are intended to help clarify the intent and applicability of the PCI Card Production Security Requirements, and to provide examples and best practices for achieving compliance. Technical FAQs are published by the PCI SSC on its website, and are updated periodically based on feedback from the card production industry and the payment brands. References: PCI CPSA Qualification Requirements, Version 1.1, April 2020, Section 4.2, Page 81

According to the PCI Card Production and Provisioning – Physical Security Requirements, the Security Manager is the person who is responsible for approving visitor entry to the High Security Area (HSA) or cloud-based provisioning environment. The HSA is the area where card production and provisioning activities take place, such as card manufacturing, personalization, PIN generation and printing, and fulfillment. The cloud-based provisioning environment is the logical equivalent of the HSA for entities that provide over-the-air (OTA) provisioning or host card emulation (HCE) provisioning services. The Security Manager must ensure that visitors have a legitimate business need toenter the HSA or cloud-based provisioning environment, and must authorize their access in advance. The Security Manager must also maintain a visitor log that records the visitor’s name, company, date, time, and purpose of visit, as well as the escort’s name and signature. The Security Manager must also ensure that visitors are escorted by authorized personnel at all times, and that they wear a distinctive visitor badge. The head of the vendor facility, the Production Manager, or any other person is not required to approve visitor entry to the HSA or cloud-based provisioning environment, unless they are also designated as the Security Manager by the vendor. References:

• Payment Card Industry (PCI) Card Production and Provisioning – Physical Security Requirements, Section 3.1.1 and 3.1.2
• Payment Card Industry (PCI) Card Production and Provisioning – Glossary of Terms, Abbreviations, and Acronyms, Definitions of Security Manager, High Security Area, Cloud-Based Provisioning Environment, OTA Provisioning, and HCE Provisioning

According to the PCI Card Production Physical Security Requirements, one of the security controls for card destruction is to ensure that misprinted, partially finished, or rejected cards are shredded only in the HSA destruction room. This is to prevent unauthorized access, theft, or misuse of the cards, which may contain sensitive data or features. The HSA destruction room should have adequate security measures, such as locks, alarms, cameras, etc., to protect the cards until they are shredded. The shredding process should render the cards unusable and unrecognizable, and the shredded material should be disposed of securely. References: PCI Card Production Physical Security Requirements, Version 1.0, April 2019, Section 1.1, Objective 5, Requirement 5.1.1, Page 111

The Attestation of Compliance (AOC) is the document that describes the results of a PCI Card Production Assessment, and is signed by both the CPSA and the vendor executive officer. The AOC is a summary of the findings and conclusions of the assessment, and indicates whether the vendor meets the PCI Card Production Logical Security Requirements and/or the PCI Card Production Physical Security Requirements. The AOC must be completed using the template provided by PCI SSC, and must be submitted to PCI SSC along with the Report on Compliance (ROC) and other supporting documents. The AOC must also be provided to the vendor’s clients upon request. References:

• PCI Card Production Security Assessor (CPSA) Qualification Requirements, v1.0, April 2019, page 11, requirement 7.1.1
• PCI Card Production and Provisioning Attestation of Compliance, v2.0, April 2019, page 1, section 1

According to the PCI Card Production Physical Security Requirements, the goods-tools trap is a secure area that separates the HSA from the outside world, and is used to control the entry and exit of card products, tools, and other materials. The goods-tools trap must have two doors that are interlocked, meaning that only one door can be opened at a time. The goods-tools trap must also have a CCTV camera and an alarm system. The process of bringing card products into the HSA using the goods-tools trap must follow these steps1:

• The card products must be delivered to the goods-tools trap by authorized personnel, who must present their identification to the guard and sign a delivery note.
• The guard must verify the identification of the personnel and the quantity and quality of the card products, and record the details in a log.
• The guard must then escort the personnel to the first door of the goods-tools trap, and open it using a key or a card reader. The personnel must place the card products inside the goods-tools trap and exit the area. The guard must then lock the first door.
• The guard must then notify the production staff inside the HSA that the card products are ready to be collected. The production staff must present their identification to the guard and sign a receipt note.
• The guard must then escort the production staff to the second door of the goods-tools trap, and open it using a key or a card reader. The production staff must collect the card products from the goods-tools trap and enter the HSA. The guard must then lock the second door.

In this scenario, the guard escorted the production staff, along with the box, into the pre-press room. This is not compliant, because the guard is not authorized to enter the HSA, and the card products must remain under dual control at all times. The guard should have stayed outside the HSA and only opened the second door of the goods-tools trap for the production staff. This would ensure that the card products are securely transferred from the goods-tools trap to the HSA, and that the guard does not compromise the security of the HSA. References:

• PCI Card Production Physical Security Requirements, v2.0, April 2019, page 15, requirement 2.1.1
• PCI Card Production Physical Security Requirements, v2.0, April 2019, page 16, requirement 2.1.2
• PCI Card Production Physical Security Requirements, v2.0, April 2019, page 17, requirement 2.1.3
• PCI Card Production Physical Security Requirements, v2.0, April 2019, page 18, requirement 2.1.4

According to the PCI Card Production and Provisioning Logical Security Requirements, Secure Element (SE) provisioning is the process of adding cardholder account information to a secure element on a mobile device via an over-the-air or over-the-internet communication channel. A secure element is a tamper-resistant platform that can securely host applications and their confidential and cryptographic data. A SIM card is an example of a secure element that can be used for mobile payments. SE provisioning is different from Host Card Emulation (HCE) provisioning, which is the process of adding cardholder account information to a cloud-based server that emulates a secure element on a mobile device. SE provisioning is also different from card personalization, which is the process of adding cardholder account information to a physical card. Over-the-air (OTA) provisioning is a generic term that can refer to either SE or HCE provisioning, depending on the type of mobile payment system used. References: PCI Card Production and Provisioning Logical Security Requirements and Test Procedures v3.0, January 2022, pages 6-71

According to the PCI Card Production and Provisioning Physical Security Requirements, the vendor must ensure that all non-emergency exits are configured to prevent staff tailgating. Tailgating is the act of following someone closely through a door or other entry point without proper authorization. The vendor must use access-control devices, such as turnstiles, mantraps, or biometric readers, to prevent tailgating and unauthorized access or exit. The vendor must also monitor and alarm all non-emergency exits 24/7, and have procedures to respond to any alarms or incidents. The vendor must not leave any non-emergency exits unlocked, even when a guard is present, as this may compromise the security of the facility and the card production andprovisioning materials. References: PCI Card Production and Provisioning Physical Security Requirements and Test Procedures v3.0, January 2022, pages 8-91

Data preparation is the process of creating cardholder data and keys for each card, and formatting them for the hardware that will put them on a card. Data preparation involves the use of an HSM to generate keys and encrypt data, and the creation of an encrypted file that contains the cardholder data and keys. Data preparation is one of the steps in the card production lifecycle, and it precedes the manufacture and personalization of the cards. References:

• Card Production Security Assessor (CPSA) Qualification Requirements, v1.0, April 2019, page 10
• PCI Card Production Logical Security Requirements, v2.0, April 2019, page 9
• PCI Card Production Physical Security Requirements, v2.0, April 2019, page 9

 According to the Card Production Security Assessor (CPSA) Qualification Requirements, CPSAs must maintain their qualification status by either completing the annual requalification training provided by PCI SSC or performing at least three (3) PCI Card Production Assessments for different facilities over the previous one-year period. This ensures that CPSAs remain current with technical and industry changes and demonstrate professionalism. References: Card Production Security Assessor (CPSA) Qualification Requirements, v1.1, March 2022, page 10

According to the PCI Card Production and Provisioning Logical Security Requirements, pre-personalization is the process of unlocking the chip and loading the applications and keys onto the chip. This process is performed by the vendor using codes provided by the chip manufacturer. The codes are used to authenticate the vendor and enable the chip to accept the applications and keys. The pre-personalization process prepares the chip for the subsequent personalization process, where the chip is associated with a specific cardholder account andactivated. The pre-personalization process is different from data creation, data preparation, and manufacture, which are other processes involved in card production and provisioning. References: PCI Card Production and Provisioning Logical Security Requirements and Test Procedures v3.0, January 2022, pages 6-71

According to the PCI Card Production Logical Security Requirements, vendors must have a list of pre-approved third parties that are authorized to access the facility and the systems involved in card production. However, other third parties may be granted access under exceptional circumstances, such as emergency repairs or maintenance, provided that they are approved by the physical security manager or senior management. The vendor must also ensure that the third parties comply with the security policies and procedures, and that their access is logged and monitored. References: PCI Card Production Logical Security Requirements, v2.0, April 2019, page 13

 According to the PCI Card Production and Provisioning Physical Security Requirements, the vendor must test all alarms on external doors of the card production and provisioning vendor environment at least every month. The vendor must also document the results of the tests and retain them for at least one year. The vendor must also have procedures to respond to any alarms or incidents, and to report them to the relevant parties. The vendor must not test the alarms less frequently than every month, as this may compromise the security and integrity of the card production and provisioning vendor environment and increase the risk of unauthorized access or theft. References: PCI Card Production and Provisioning Physical Security Requirements and Test Procedures v3.0, January 2022, pages 9-101