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  5. Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

Questions 4

Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)

Options:

A.

Service Mapping

B.

HP UCMDB

C.

Microsoft SCCM

D.

ServiceNow Discovery

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Questions 5

Which feature provides detailed, actionable information for software reconciliation?

Options:

A.

License Workbench

B.

License Position Report

C.

Normalization and Content Service dashboard

D.

Normalization Suggestions

E.

Historical Results

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Questions 6

When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?

Options:

A.

‘Group by’ or ‘Stacked by’

B.

‘Group by’ and ‘Stacked by’

C.

‘Stacked by’

D.

‘Group by’

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Questions 7

Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?

Options:

A.

Software Entitlement

B.

Software Edition

C.

Software Assurance

D.

Software Allocation

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Questions 8

By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?

Options:

A.

ServiceNow administrator

B.

SAM manager

C.

SAM user

D.

SAM process owner

E.

SAM developer

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Questions 9

Publisher information such as general availability and end of life dates will be provided as part of what feature within ServiceNow?

C.Reconciliation dimensions

D.License change projection

E.Software lifecycle content

F.Normalization suggestions

Options:

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Questions 10

Which of the following reasons could apply when a remediation option has an ‘In Progress’ status? (Choose two.)

Options:

A.

Workflow(s) or process(es) have been initiated to allocate software rights

B.

Rights are now available and can be consumed during reconciliation

C.

Workflow(s) or process(es) have been initiated to purchase software rights

D.

Workflow(s) or process(es) have been initiated to harvest software rights

E.

Customer instance is pending updates to CDS Server

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Questions 11

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options:

A.

Nothing happens.

B.

The user’s manager must approve or decline the reclamation.

C.

The reclamation candidate is removed from the candidate list.

D.

The software is reclaimed since it was not in use.

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Questions 12

By default, which ServiceNow role can run on-demand reconciliation?

Options:

A.

sam_user

B.

sam_reconcile_user

C.

sam_cmdb_user

D.

sam_admin

E.

sam_manager

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Questions 13

What does the acronym “CAL” stand for?

Options:

A.

Client Access Limit

B.

Computer Access License

C.

Client Access License

D.

Concurrent Access License

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Questions 14

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

Options:

A.

Mapping Assist

B.

Transform Map

C.

Reconciliation Map

D.

Discovery Map

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Questions 15

By default, which persona is responsible for loading asset management data from integrations and discovery tools into SAM Pro?

Options:

A.

ServiceNow process owner

B.

SAM manager

C.

SAM administrator

D.

ServiceNow administrator

E.

SAM user

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Questions 16

Which of the following are true of plugins? (Choose two.)

Options:

A.

Plugins can be disabled or deactivated when no longer in use.

B.

Plugins can be activated by default in the base ServiceNow system.

C.

When a plugin is active you cannot hide its functionality.

D.

Plugins are stand-alone and do not depend on other plugins being activated.

E.

Plugins are software components that provide specific features and functionalities.

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Questions 17

Which catalog provides a collection of models in the environment?

Options:

A.

Service Catalog

B.

Item Catalog

C.

Product Catalog

D.

Vendor Catalog

E.

Model Catalog

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Questions 18

Coalesce can only use a single field to uniquely identify a record.

Options:

A.

True

B.

False

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Questions 19

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

Options:

A.

Classification

B.

Scanning

C.

Exploration

D.

Identification

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Questions 20

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

Options:

A.

Ensure you have filled out every field in the template file

B.

Ensure the entitlement data is listed on the first tab of the template file

C.

Ensure you have downloaded and used the latest version of the template file

D.

Ensure you have the sam_user role assigned to you

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Questions 21

When populating software usage records automatically via Microsoft System Center Configuration Manager (SCCM), which plugins are required? (Choose two.)

Options:

A.

Microsoft Publisher Pack plugin

B.

Microsoft SCCM Software Usage plugin

C.

Microsoft SCCM Integration plugin

D.

Performance Analytics Premium for Software Asset Management plugin

E.

Orchestration-Client Software Distribution plugin

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Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: Nov 18, 2024
Questions: 141

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