In relation to establishing a level of acceptable risk, what should you include in your Business Continuity Plan (BCP) to help measure the plan's expected level of success against that level of risk?
What sustainability benefits can be attributed to the use of a fully implemented Geographic Information System (GIS)?
What is considered the point in an asset’s life cycle where the total ownership costs are at the lowest?
An organization has accumulated a wealth of service delivery data from its monitoring and measurement processes. How can the organization BEST use the data to ensure continuous improvement?
What is the most important strategic issue in the relationship between facility requirements and organizational requirements?
What are the environmental factors a facilities manager must consider before starting any renovation project to a circa-1960's manufacturing facility?
A facility manager is responsible for this year's renovation projects. The Vice President has indicated that it is critical to develop and adhere to space and furniture standards while meeting corporate needs within budget. One of the most important projects is the renovation of four floors of a building which will house the Finance and Sales and Marketing Departments. In meeting with the management of each department, a list of needs that they expect in the renovations has been compiled. Some of the needs are easily met within corporate standards, while other needs would require unique solutions. The facility manager has been able to meet most needs of both departments and has also explained to the management of each department why all needs cannot be met.
A week after both departments move, the Vice President calls the facility manager and states employees in Sales and Marketing and Finance have indicated that they are dissatisfied with their space and that the facility manager was not responsive to their needs.
How should the facility manager verify that the groups are dissatisfied and rectify the situation?
What may be impacted if requirements aren't captured correctly at the beginning of an Integrated Workplace Management System (IWMS) implementation?
What encourages consumption of products and services with the LEAST environmental impact?
Before you can move people into a new leased space, you will need a certificate of occupancy. What system must be examined to obtain a certificate of occupancy?
You are part of a team developing a plan for the layout of a 500-acre planned community. The plan shows roads, utilities, and different types of buildings within the development community. This plan will be provided to government entities for permitting. What is this set of specifications called?
What is a good reason to get the facilities engineers involved early in the planning of a new building design or major renovation?
Which job strategy is most effective in encouraging job satisfaction according to Frederick Herzberg's theory?
After a disaster, the facility manager must strive for effective and efficient use of response resources. What item should be included in the emergency response plan to simplify this effort?
What should be considered when developing a strategic facility management plan?
What is the BEST approach to using organizational communication to foster employee support for sustainability efforts?
What process involves a skilled facilitator to reach a voluntary settlement in a dispute?
When during a major design project is the best time to provide your changes to the design team?
Your company is evaluating a commercial office building for a new acquisition. What documents are the most important to review during the due diligence process?
Which type of equipment maintenance program can cause the most unplanned downtime and least predictable costs?
An organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually. Building #1 can house 500 people and building #2 can house 580 people. The company's benchmark is $2,000.00 per person per year for leased space. What is the MOST important reason to know what the company's benchmarks are?
You are a Facility Manager overseeing a proposed renovation of a floor to meet the needs of the business. What step should be taken first?
Some new carpets can emit volatile organic compounds (VOCs) that can adversely affect occupants.
How can the facility manager avoid this problem when purchasing new carpeting?
You have taken a position in a new country and do not speak the native language. However, your first task will be a facility renovation project. You need to become familiar with the standards, regulations, and laws that are applicable to a facility renovation project. What information source would be most accurate?
You work for a company that provides facility management services for a bank. The bank wants your company to demonstrate its commitment to continuous improvement in service delivery. How can you demonstrate to the bank your commitment to continuous improvement?
What is one way, as a Facility Manager, you can contribute to your company's ESG goals?
You are the Facility Manager for an international internet technology company. You are charged with retrofitting an old warehouse space on your corporate campus to office space for software designers. What basic features for the new office space would you recommend the architect include in the retrofit design?
As VP of Facilities, your company has tasked you with right-sizing your portfolio’s facilities operations. Part of your analysis compares your team's performance against other similarly sized companies. What is this type of analysis?
What is the purpose of a punch-list (defects list) walk-through in construction?
What is the BEST term to indicate an asset can suffer a failure and yet still continue operations?
You are tasked with building four conference rooms with standard conference features. The project scope and schedule are clearly defined. To minimize risk to the organization, what type of contract should be used to procure the needed services?
What mechanism should be used to evaluate the work of an outsourced property management contract?
What should be the INITIAL driver when developing a facility management communications plan?
What is the information gained from a risk assessment, business impact analysis, and a resource needs assessment used for?
The facility manager is managing an office renovation. The entire renovated area is to be re-carpeted with synthetic roll carpet over the weekend. What should be done prior to installation?
When considering water usage, what is the relationship between potable, gray, and storm water?
What is the purpose of a punch-list (defects list) walk-through in construction?
What measures could you have taken to ensure your staff member focused on measurable priorities that you had established?
The Facilities Management Department manages several service agreements related to environmental stewardship. When reviewing these service level agreements (SLAs), what should the Facility Manager consider?
When posting required signage for fire emergencies, which message is the MOST immediate?
You were tasked with preparing the Service Level Agreement and Key Performance Indicators for a contract. What key characteristics should you consider when writing the Key Performance Indicators (KPIs)?
Your snow removal contractor is required to remove snow at two inches but has not responded during a heavy storm. What steps will you take in the future to ensure site safety?
After reviewing the lighting of some office areas, a facility manager decides to re-lamp the area. What business and environmental stewardship reasons should the decision primarily be based on?
What is referenced when demonstrating how a facility management project is directly linked to a corporation's long-range plan, outlining its broad, high-level goals?
A facility manager wants to implement a centralized work request center for facility requests. After market research, the facility manager finds several different ways to prioritize requests. Which criteria should be used to prioritize work requests?
After completing a renovation of a wing of an older building, what actions will a Facility Manager do prior to occupancy to remove pollutants from the newly installed finishes?
The facility manager has been asked to provide a listing of all properties owned and leased by the organization. In which system does the information typically reside?
What is the BEST way to acknowledge acceptance of completed project deliverables?
What action should you take to address the premature aging of a roofing membrane?
What is the MOST effective exposure control to prevent occupational hazards and protect workers?
What key requirements should you make sure a contractor possesses when evaluating whether to award a contract?
A facility manager provides integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. The annual business review of the services provided identifies dissatisfaction with comfort levels at two of the sites, including the data center building. To improve the service effectively, the client will need to make an extensive capital equipment investment not previously contemplated. What is the BEST way to communicate the HVAC issue to your client?
You are the Facility Manager for a retail strip mall with strong storefront style standards approved by the local government planning board. A long-term tenant, a Chinese restaurant, wants to construct a tile pagoda-style mansard that does not comply with the lease terms. How should you respond to this tenant’s request?
When it comes to posting required signage pertaining to fire emergencies, which message is the MOST immediate?
DumpsMate's team of experts is always available to respond your queries on exam preparation. Get professional answers on any topic of the certification syllabus. Our experts will thoroughly satisfy you.
TESTED 03 Apr 2025
