CBCP-002 Certified Business Continuity Professional (CBCP) Questions and Answers

Milestones are important events in a project that mark the completion of a major deliverable or the achievement of a key goal. They are a good time to check in with employees and management to see how they are feeling about the project, and to get their feedback on how things are going. This is also a good time to reinforce the importance of the project and to get everyone re-committed to its success.

The other three options are not as good times to maximize on the employees' new awareness and management support. Timelines are important, but they are not as important as milestones in terms of getting people's attention. Benchmarks are useful for tracking progress, but they are not as good for getting people's buy-in. Structure is important for organizing a project, but it is not as important as milestones for motivating people.

So, the answer to the question is that the milestones phase of the project is the time to maximize on the employees' new awareness and management support.

Here are some specific things that you can do at the milestones phase to maximize on employee awareness and management support:

• Hold a team meeting to celebrate the milestone and to discuss the next steps.
• Send out a communication to all employees and managers, highlighting the milestone and thanking everyone for their hard work.
• Meet with management to discuss the project's progress and to get their feedback.
• Use the milestone as an opportunity to reinforce the importance of the project and to get everyone re-committed to its success.

A publicly released BCP is a version of a business continuity plan that is intended for external audiences, such as customers, suppliers, partners, regulators, media, or the public. It should not contain sensitive or confidential information that may compromise the security or privacy of theorganization or its stakeholders. Therefore, it should not include process flows that detail how each function or process is performed; contact lists that reveal personal or organizational information; BIA results that show criticality ratings or recovery time objectives; or any other information that may expose vulnerabilities or risks. Verified References: https://www.ready.gov/business-continuity-plan https://drii.org/resources/professionalpractices/EN

Bilateral continuity planning is the type of continuity planning that will enhance the functioning relationship with the organization’s key suppliers, creating stronger assurances of continuous supply of information, material product and services. Bilateral continuity planning is the process of developing and maintaining mutual agreements and arrangements between an organization and its key suppliers to ensure the continuity of their respective functions and processes in the event of a disruption. Bilateral continuity planning can help to reduce risks, costs, and dependencies, as well as to improve communication, coordination, and collaboration. Verified References: https://www.iso.org/publication/PUB100442.html https://phoenixnap.com/blog/what-is-business-continuity-management

Technical risk is the type of risk that is associated with risk of physical assets failing/being damaged or enhanced. Technical risk is the uncertainty or variability of the performance or reliability of physical assets, such as equipment, systems, infrastructure, or data. Technical risk can result from factors such as design flaws, manufacturing defects, maintenance issues, obsolescence, human error, natural disasters, or cyberattacks. Technical risk can affect an organization’s operational efficiency, quality, safety, security, or profitability. Verified References: https://www.investopedia.com/terms/t/technical-risk.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

Financial risks are the risks that result from business decisions that are influenced by changes in markets, liquidity, and credit. Financial risks are the uncertainties or variabilities of the financial performance or position of an organization due to factors such as interest rates, exchange rates, inflation, credit ratings, debt levels, or cash flows. Financial risks can affect an organization’s profitability, solvency, liquidity, or valuation. Verified References: https://www.investopedia.com/terms/f/financialrisk.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

Risk control is the control mechanism that is the process by which an organization reduces the likelihood of a risk event occurring or mitigates the effects should it occur. Risk control is the process of implementing measures or actions to modify or influence the risk level of an organization. Risk control can involve various strategies, such as avoidance, reduction, transfer, sharing, retention, or acceptance. Risk control can help to improve the organization’s resilience and performance. Verified References: https://www.investopedia.com/terms/r/risk-control.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

Business impact analysis (BIA) is the process of identifying and prioritizing the organization’s functions and processes based on their importance to the organization’s objectives, and assessing the potential impacts of a disruption to those functions and processes over time. The BIA helps to determine the recovery time objectives (RTOs), recovery point objectives (RPOs), and resource requirements for each function and process, as well as the interdependencies and dependencies among them. The BIA provides the basis for developing recovery strategies and plans. Verified References: https://www.ready.gov/business-impact-analysis https://drii.org/resources/professionalpractices/EN

Damage assessment is the process of evaluating the extent and severity of the damage caused by a disruption to an organization’s facilities, equipment, systems, data, records, or personnel. It includes identifying the affected business functions and processes, estimating the time it will take to restore them to normal or acceptable levels of operation, and evaluating whether the recovery time exceeds the maximum tolerable downtime (MTD) for each function or process. If so, a disaster should be declared and the business continuity plan should be activated. Having the insurance company declare the total extent of the damages is not part of the damage assessment process, as it may take longer than the MTD and may not reflect the operational impact of the damage. Verified References: https://www.fema.gov/pdf/emergency/nims/Damage_Assessment.pdf https://drii.org/resources/professionalpractices/EN

Individual accountability for the management of the risk should be clearly established. This is true because accountability is one of the key principles of business continuity management. Accountability means that each person involved in the business continuity management program has a clear understanding of their roles and responsibilities, as well as the authorityand resources to perform them. Accountability also means that each person is held responsible for their actions and outcomes, and that they report on their performance and progress regularly. Verified References: https://www.iso.org/publication/PUB100442.html https://phoenixnap.com/blog/what-is-business-continuity-management