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CAD Certified Application Developer - ServiceNow Questions and Answers

Questions 4

Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?

Options:

A.

g_user.hasRole(‘catalog_admin’)

B.

g_user.hasRoleExactly(‘catalog_admin’)

C.

g_user.hasRoleOnly(‘catalog_admin’)

D.

g_user.hasRoleFromList(‘catalog_admin’)

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Questions 5

Modules must have a Link type. Which one of the following is a list of Link types?

Options:

A.

List of Records, Separator, Catalog Type, Roles

B.

Assessment, List of Records, Separator, Timeline Page

C.

List of Records, Content Page, Order, URL (from arguments:)

D.

Assessment, List of Records, Content Page, Roles

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Questions 6

In a privately-scoped application, which methods are used for logging messages in server-side scripts? (Choose 2 answers)

Options:

A.

gs.log()

B.

gs.error()

C.

gs.debug()

D.

gs.logError()

E.

gs.info()

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Questions 7

What field type would you select if you want to query records from another table on a form?

Options:

A.

Use the Date field type.

B.

Use the Phone Number field type.

C.

Use the String field type.

D.

Use the Reference field type.

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Questions 8

Which one of the following is NOT a debugging strategy for client-side scripts?

Options:

A.

g_form.addInfoMessage()

B.

Field Watcher

C.

jslog()

D.

gs.log()

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Questions 9

When creating an application through the Guided Application Creator, what are the options for creating a table?

Choose 3 answers

Options:

A.

Extend a table

B.

Create a table from scratch

C.

Link to external tables

D.

Run import jobs

E.

Create a table from a template

F.

Use API calls

G.

Upload a spreadsheet

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Questions 10

Which is the base table of the configuration management database hierarchy?

Options:

A.

cmdb_rel_ci

B.

ucmdb

C.

cmdb_ci

D.

cmdb

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Questions 11

On what part of the ServiceNow instance, would you find the option to Impersonate User?

Options:

A.

User Menu

B.

Content Frame

C.

Application Navigator

D.

Module

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Questions 12

What occurs when an existing table is extended in ServiceNow?

Options:

A.

The new table inherits the functionality built into the parent table

B.

The parent table's Access Controls are ignored when determining access to the new table's records and fields

C.

The new table does not inherit any of the fields from the parent table

D.

You must script and configure all required behaviors

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Questions 13

Which one of the following is a benefit of creating an Application Properties page for each application you develop?

Options:

A.

An Application Properties page is a common landing page for an application.

B.

Application users know to go to the Application Properties page to change the appearance of an application.

C.

Application Properties allow a developer to override the application properties inherited from ServiceNow.

D.

Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts.

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Questions 14

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

Options:

A.

${event. }

B.

${current. }

C.

${property name>.getDisplayValue()}

D.

${gs.}

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Questions 15

Which server-side API debug log method is available for scoped applications?

Options:

A.

gs.print()

B.

gs.log()

C.

gs.debuglog()

D.

gs.info()

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Questions 16

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

Options:

A.

Before, After Async, Display

B.

Insert, Update, Delete, Query

C.

Before, Synchronous, Scheduled Job, View

D.

Prior to, Synchronous on Update

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Questions 17

What section on the Notes tab, shows the history of the work documented on the record?

Options:

A.

Journal

B.

Activity Stream

C.

Diary

D.

Timeline

E.

Audit Log

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Questions 18

What is a workflow context?

Options:

A.

It is a checked out workflow which is being edited

B.

It is generated from a workflow version, executes activities, and follows transitions

C.

The table for which a workflow is defined plus any conditions such as "Active is true"

D.

The business reason or process for which a workflow is designed

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Questions 19

Which server-side API debug log method is available for scoped applications?

Options:

A.

gs.log()

B.

gs.print()

C.

gs.info()

D.

gs.debugLog()

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Questions 20

Which actions can a Business Rule take without scripting?

Options:

A.

Set field values and query the database

B.

Set field values and add message

C.

Set field values and write to the system log

D.

Set field values and generate an event

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Questions 21

What are Application Files in a ServiceNow application?

Options:

A.

XML exports of an application's Update Set.

B.

CSV files containing data imported into an application.

C.

ServiceNow artifacts comprising an application.

D.

An XML export of an application's table records.

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Questions 22

Which of the following are true for reports in ServiceNow? (Choose three.)

Options:

A.

Any user can see any report shared with them.

B.

Can be a graphical representation of data.

C.

All users can generate reports on any table.

D.

Can be run on demand by authorized users.

E.

Can be scheduled to be run and distributed by email.

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Questions 23

What are the ways to designate data tables when Guided Application Creator (GAC)?

Choose 3 answers

Options:

A.

Upload an existing PDF

B.

Create a new table on the platform

C.

Use an existing table on the platform

D.

Upload an existing spreadsheet

E.

Upload an existing word processing document.

F.

Use a freeform database

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Questions 24

Which business requirements and process(es) should be documented as part of the application development plan?

Choose 4 answers

Options:

A.

Data input/output

B.

Business problem

C.

Project schedule

D.

Process steps

E.

Database capacity

F.

Users/stakeholders

G.

Available licenses

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Questions 25

Client-side scripts manage what?

Options:

A.

Forms and Forms Fields

B.

Playbook access

C.

Database and backend

D.

User access

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Questions 26

Which one of the following is the fastest way to create and configure a Record Producer?

Options:

A.

Create a Catalog Category, open the category, and select the Add New Record Producer button

B.

Use the Record Producer module then add and configure all variables manually

C.

Open the table in the Table records and select the Add to Service Catalog Related Link

D.

Open the table’s form, right-click on the form header, and select the Create Record Producer menu item

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Questions 27

When creating an application through the Guided Application Creator, what are the options for creating a table? (Choose 3 answers)

Options:

A.

Link to external tables

B.

Create a table from scratch

C.

Create a table from a template

D.

Run import jobs

E.

Upload a spreadsheet

F.

Use API calls

G.

Extend a table

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Questions 28

Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?

Options:

A.

GlideRecord and current

B.

GlideUser and GlideRecord

C.

GlideSystem and GlideRecord

D.

GlideSystem and current

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Questions 29

Which one of the following is NOT part of the Form Designer?

Options:

A.

Form layout

B.

Page header

C.

Schema map

D.

Field navigator

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Questions 30

Which feature helps to automatically allocate a critical, high-priority, service request to the appropriate assignment group or team member?

Options:

A.

User Policy

B.

Predictive Intelligence

C.

Assignment Rule

D.

UI Policy

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Questions 31

A scoped application containing Flow Designer content dedicated to a particular application is called a(n):

Options:

A.

Spoke

B.

Bundle

C.

Action

D.

Flow

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Questions 32

What are the three key tables in an enterprise CMDB?

Choose 3 answers

Options:

A.

sn_cmdb_ci

B.

cmdb

C.

cmdb_bak

D.

sn_cmdb

E.

cmdb_rel_ci

F.

cmdb_ci

G.

sn_cmdb_bak

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Questions 33

Which methods can be used to install an application on a ServiceNow instance?

Choose 3 answers

Options:

A.

Import an application from an XML file

B.

Use the 'Install' button on the application record

C.

Install from the Google Play Store

D.

Download from Stack Overflow

E.

Install an application from the Application Repository

F.

Download and install a third-party application from the ServiceNow Store

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Questions 34

Which options are strategies for debugging client-side scripts?

Choose 2 answers

Options:

A.

gs.addErrorMessage()

B.

g_form.addInfoMessage()

C.

jslog()

D.

gs.log()

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Questions 35

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

Options:

A.

Can Contribute

B.

Cannot Author

C.

Can Write

D.

Can Read

E.

Can Author

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Questions 36

Which determines the relationships between fields in an Import Set table to fields in an existing ServiceNow table?

Options:

A.

Business Service Management Map

B.

Data Sources

C.

Transform Map

D.

Schema Map Relationship Builder

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Questions 37

Which role(s) are required to impersonate a user?

Choose 2 answers

Options:

A.

security_admin

B.

sys_admin

C.

admin

D.

sys_user

E.

impersonator

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Questions 38

What ServiceNow feature allows you to include data from a secondary related table on a report?

Options:

A.

Outer Join

B.

SQL

C.

Dot Walking

D.

Joins

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Questions 39

What do you install when you want to add applications or functionality within your development instance?

Options:

A.

Patch

B.

Updated Pack

C.

App Package

D.

Plugin

E.

App Updated Set

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Questions 40

Which of the following methods prints a message on a blue background to the top of the current form by default?

Options:

A.

g_form.addInfoMsg()

B.

g_form.addInfoMessage()

C.

g_form.showFieldMessage()

D.

g_form.showFieldMsg()

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Questions 41

If the Create module field is selected when creating a table, what is the new module’s default behavior?

Options:

A.

Open an empty form so new records can be created

B.

Open a link to a wiki article with instructions on how to customize the behavior of the new module

C.

Display an empty homepage for the application

D.

Display a list of all records from the table

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Questions 42

Which of the following features are available to Global applications? (Choose two.)

Options:

A.

Automated Test Framework

B.

Source Control

C.

Delegated Development

D.

Flow Designer

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Questions 43

Which one of the following is true regarding Application Scope?

Options:

A.

All applications are automatically part of the Global scope

B.

Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts

C.

Any developer can edit any application

D.

Developers can choose the prefix for a scope’s namespace

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Questions 44

Which class is NOT part of the Client side scoped APIs?

Options:

A.

GuideDialogWindow

B.

GuideAjex

C.

GuideRecord

D.

GuideForm

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Questions 45

When creating application tables, a user role is automatically added to the table record. Which other role does an application typically have?

Options:

A.

Application Manager

B.

Application Fulfiller

C.

Application Super User

D.

Application Admin

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Questions 46

Which of the following is an available feature in Studio?

Choose 2 answers

Options:

A.

Push to external source control

B.

Search branch

C.

Merge branches

D.

Push to update set

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Questions 47

Which database operations can be controlled with Access Control?

Choose 2 answers

Options:

A.

Execute

B.

Create

C.

Update

D.

Query

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Questions 48

Which of the following statements is true for the Form Designer?

a)To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.

b)To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

c)To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.

d)To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

Options:

A.

a, b, c, and d

B.

b, c, and d

C.

a, b, and d

D.

a, b, and c

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Questions 49

Which one of the following is the baseline behavior of a table in a privately-scoped application?

Options:

A.

The table and its data are not accessible using web services

B.

Any Business Rule can read, write, delete, and update from the table

C.

Only artifacts in the table’s application can read from the table

D.

All application scopes can read from the table

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Questions 50

What is the purpose of the Application Picker?

Options:

A.

Select an application to run

B.

Select an application as a favorite in the Application Navigator

C.

Choose an application to edit and set the Application Scope

D.

Choose an application to download and install

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Questions 51

The task table is an example of which of the following?

Choose 2 answers

Options:

A.

Legacy class

B.

Child class

C.

Base class

D.

Parent class

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Questions 52

Which items are valid UI Action types in ServiceNow? (Choose 3 answers)

Options:

A.

Workflow action

B.

Record navigation button

C.

Form choice

D.

Form button

E.

List banner button

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Questions 53

In a Business Rule, which one of the following returns the sys_id of the currently logged in user?

Options:

A.

g_form getUserID()

B.

g_form getUserSysy

C.

gs.getUserSysID()

D.

gs.getUserID()

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Questions 54

In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?

Options:

A.

g_form.hasRoleExactly(‘admin’)

B.

gs.hasRole(‘admin’)

C.

g_form.hasRole(‘admin’)

D.

gs.hasRoleExactly(‘admin’)

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Questions 55

Which of the following are configured in an Email Notification?

a)Who will receive the notification.

b)What content will be in the notification.

c)When to send the notification.

d)How to send the notification.

Options:

A.

a, b and c

B.

a, b, and d

C.

b, c and d

D.

a, c and d

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Questions 56

What field type would you select if you want to query records from another table on a form?

Options:

A.

Use the Phone Number field type.

B.

Use the Reference field type.

C.

Use the Date field type.

D.

Use the String field type.

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Questions 57

What Module Link type is used to access an Application Properties page?

Options:

A.

URL (from Arguments)

B.

HTML (from Arguments)

C.

Script (from Arguments)

D.

Single Record

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Questions 58

Assume a table called table exists and contains 3 fields: field1. field2, field3. Examine the Access Control list for table:

table.None read Access Control for users with the admin and itil roles

table. * read Access Control for users with the admin role

table. field3 read Access Control for users with the itil role

Which field or fields can a user with the itil role read?

Options:

A.

field1, field2. andfield3

B.

field3 only

C.

field 1 andfield3

D.

All fields except field3

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Questions 59

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number

• Task Type

• Parent

• Short Description

• Assignment Group

• Assignee

• Updated

After navigating to the list, where would you click, to meet this requirement?

Options:

A.

Right click List Gear icon > Configure > Columns

B.

Click List Context Menu > Configure > Columns

C.

Right click on any column header Context Menu > Configure > List Layout

D.

Click List Context Menu > Personalize List

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Questions 60

What setting allows users to view a Knowledge Base article even if they are not logged in?

Options:

A.

The ESS role

B.

The Allow All role

C.

The Public setting

D.

The View All setting

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Questions 61

What is required to link a ServiceNow application to a Git repository?

Choose 3 answers

Options:

A.

URI

B.

ACL

C.

User name

D.

URL

E.

Application name

F.

Password

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Questions 62

What is the name of the string that displays filter criteria?

Options:

A.

Breadcrumb

B.

Choice

C.

Menu

D.

Topic

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Questions 63

When a ServiceNow instance requests information from a web service, ServiceNow is the web service:

Options:

A.

Publisher

B.

Specialist

C.

Provider

D.

Consumer

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Questions 64

Which are reasons an application could be developed on the ServiceNow platform?

Choose 3 answers

Options:

A.

It uses forms extensively to interact with data.

B.

It needs workflow to manage processes.

C.

It requires reporting capabilities.

D.

It requires low-level programming libraries.

E.

It uses multimedia features.

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Questions 65

Which method is used to retrieve Application Property values in a script?

Options:

A.

gs.getProperty()

B.

g_form.getAppProperty()

C.

g_form.getProperty()

D.

gs.getAppProperty()

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Questions 66

Which determines the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Data Sources

B.

Schema Map Relationship Builder

C.

Business Service Management Map

D.

Transform Map

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Questions 67

The source control operation used to store local changes on an instance for later application is called a(n)

.

Options:

A.

Branch

B.

Tag

C.

Stash

D.

Update set

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Questions 68

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

Options:

A.

ServiceNow Messenger

B.

Knowledge Chat

C.

Virtual Agent

D.

Now Support

E.

Agent Workspace

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Questions 69

An administrator creates "customer_table_adminH and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?

Options:

A.

customer all

B.

customer.field

C.

customer.*

D.

customer.none

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Questions 70

Which of the following objects does a Display Business Rule NOT have access to?

Options:

A.

previous

B.

GlideSystem

C.

g_scratchpad

D.

current

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Questions 71

Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose 3 answers)

Options:

A.

The user must be granted access through a business rule.

B.

Conditions configured in the Access Control must evaluate to true.

C.

The user has one of the roles specified in the Required roles related list.

D.

Other matching Access Controls for the record evaluate to true.

E.

Scripts configured in the Access Control must evaluate to true.

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Questions 72

In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?

Options:

A.

Data Pill

B.

Field Icon

C.

Field Value

D.

Data Trigger

E.

Data Element

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Questions 73

What is the best UX format to use for lists and forms?

Options:

A.

Forms

B.

Lists

C.

Standard

D.

Classic

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Questions 74

Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table:

CAD Question 74

Which field or fields can a user with the itil role read?

Options:

A.

field3 only

B.

filed1 and field3

C.

All fields

D.

All fields except field3

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Questions 75

Which server-side object provides methods for working with dates when writing a script in a privately scoped application?

Options:

A.

GlideDate Time

B.

current

C.

GlideRecord

D.

GlideSystem

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Questions 76

Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

Options:

A.

Action

B.

Assignment Rule

C.

Predictive Intelligence

D.

CSDM

E.

Ul Policy

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Exam Code: CAD
Exam Name: Certified Application Developer - ServiceNow
Last Update: Apr 2, 2025
Questions: 254

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