C_S4CSV_2208 SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation Questions and Answers

Change the username and password of a print user.

Upload a certificate for a communication user.

Lock and unlock the initial user account that is delivered with the new system.

Assign and unassign users to user groups.

Countries where business processes will run

Scope extensions

Public sector processes

Pre-defined scenario bundles

A new item category called Credit Memo Request Item becomes available for service contract items.

A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.

An approval flow for the approval of service contract items for the creation of credit memo requests can be created.

Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.

An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.

Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.

Since no sales order is created, an outbound delivery can be created directly for the solution order item.

An option called Check Sales Items is available to retrieve availability data for the sold product.

Support for automatic creation of service contracts out of multiple counter plans.

Post time-sheets and expenses automatically based on service order confirmations.

Integration with solution orders and automatic maintenance plan creation based on service quotations.

Being able to use single cycle time and/or counter-based plans and also multiple counter plans.

Support for individual scheduling and also for mass scheduling via background jobs to trigger service orders with or without automatic release.

Completion date is updated automatically in the maintenance plan either upon completion of a service order for a recurring service or manually by the user.

The system can automatically generate a service contract for a service item for which a maintenance plan has been created.

When using maintenance plans for recurring services, service entry sheets can be automatically created, skipping service order creation.

Updating counter readings is an optional step during confirmation of a service order for a recurring service.

Maintenance plans can be set up to automatically release a service order when it's created.

Integration

Post-upgrade

Standard

Regression

Custom

Unit test

Integration test

String test

Business process test

In the Custom Fields app

In the Extensibility Cockpit app

In the Maintain SAP Business Technology Platform Extensions app

In the Runtime Authoring mode