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C_C4H225_11 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Questions 4

You want to filter all contacts who made their last purchase on Black Friday. Which filter is correct?

Options:

A.

Days since last engagement

B.

Spent in the last 24 months

C.

Order(s) made X days ago

D.

Days since last purchase

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Questions 5

A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send? Note: There are 2 correct Answer: to this question.

Options:

A.

Abandoned cart

B.

Order delay notification

C.

Password retrieval message

D.

Membership upgrade

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Questions 6

When the frequency cap is activated, which email types count toward the cap?

Options:

A.

All email opened will add to the frequency count for each contact.

B.

All email types will add to the frequency count for each contact.

C.

All email types except transactional will add to the frequency count for each contact.

D.

Event-triggered (transactional) will add to the frequency count for each contact.

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Questions 7

You are setting up a new API call to add a new contact that has opted in, and you want to ensure the system opt-in field is set correctly. What value must you use?

Options:

A.

"31" : "True"

B.

"1" : "1"

C.

"1" : "True"

D.

"31" : "1"

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Questions 8

Which statement correctly describes the data flow of web recommendations?

Options:

A.

Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.

B.

Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.

C.

Recommendations are requested from the end user’s email server by the JavaScript API then the returned recommendations are displayed by the same API.

D.

Recommendations are requested from the end user’s browser by the JavaScript API then the returned recommendations are displayed by the same API.

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Questions 9

How are List-unsubscribes generated?

Options:

A.

A recipient opts out by using the Unsubscribe link in the email header.

B.

A recipient opts out by using the List-unsubscribe button at the top of the email client.

C.

A recipient opts out by using the Unsubscribe link in the email footer.

D.

A recipient changes his or her newsletter information in the account profile.

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Questions 10

Why does it make sense to create link categories under Management > Link Categories? Note: There are 2 correct Answer: to this question.

Options:

A.

You will use the Predict Mail Category widgets in your emails.

B.

You can use the categories for reporting in email analytics.

C.

You can assign every link you add to a category in the email editor later.

D.

You can use the categories you created for segmentation.

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Questions 11

You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?

Options:

A.

An internal issue occurred and you should try again.

B.

Your API credentials are incorrect.

C.

There is an error in the information provided that needs correcting.

D.

It indicates the call was successful.

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Questions 12

You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?

Options:

A.

Bounce management

B.

Internal blocklist

C.

Frequency cap

D.

Reply management

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Exam Code: C_C4H225_11
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Last Update: Dec 2, 2023
Questions: 1
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