77201X Avaya IP Office Platform Implement Certified Exam Questions and Answers

The default port for TFTP (Trivial File Transfer Protocol) on IP Office is 69 (Option C), used for phone firmware updates (e.g., 1600 series). Option A (21) is FTP, Option B (23) is Telnet, andOption D (161) is SNMP.References: Avaya IP Office IP Endpoint Configuration Guide.

Avaya IP phones on IP Office support up to 12 call appearances (Option C), allowing multipleactive or held calls to be displayed, depending on the phone model (e.g., J169). Options A, B, and D are incorrect limits.References: Avaya IP Office IP Endpoint Configuration Guide.

Avaya Equinox is a unified communications client for mobile and desktop devices, offering features like softphone calling, IM, and presence. To use Equinox on a mobile device with IP Office, a user requires the "Power User" profile (Option B). This profile includes licenses for advanced mobility features, such as softphone functionality and integration with Equinox, allowing seamless access to IP Office features remotely. Option A (Teleworker) is for remote deskphone users, Option C (Basic) provides minimal features, and Option D (Remote Worker) is specific to certain remote configurations, none of which fully support Equinox without additional licensing.References: Avaya IP Office Equinox Solution Guide, User Profile Licensing Guide.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

The IP Office Server Edition Expansion System extends capacity and is managed by the Primary Server. Option C, "It supports up to 250 users," is true, as each Expansion System (e.g., IP500 V2 or Linux-based) supports up to 250 users, contributing to the total 2500-user capacity. Option A is false as Voicemail Pro can be centralized on the Primary Server. Option B is incorrect because Expansion Systems rely on the Primary Server for operation. Option D is false as they support analog, digital, and IP endpoints.References: Avaya IP Office Server Edition Deployment Guide.

The PRI 30 card (Option C) supports PRI trunks (E1/T1) on the IP500 V2, providing up to 30 channels (E1) or 23 (T1). Option A is for digital stations, Option B for analog phones, and Option D for analog trunks.References: Avaya IP Office IP500 V2 Installation Manual.

SIP trunking on IP Office requires the "SIP Trunk Channels" license (Option A), which allocates a specific number of simultaneous SIP trunk calls. This license is separate from endpoint or user licenses. Option B (IP Endpoint) is for IP phones, Option C (Power User) is for advanced user features, and Option D (Voicemail Pro) is for voicemail, none of which enable SIP trunks.References: Avaya IP Office Licensing Guide.

Voicemail Pro supports an unlimited number of auto-attendant menus (Option D), limited only by system resources and configuration complexity. Options A, B, and C impose artificial limits not specified in the documentation.References: Avaya IP Office Voicemail Pro Administration Guide.

Resilience, including Secondary Server failover, is a feature of the "Server Edition" license (Option D). This license unlocks multi-server capabilities beyond the standalone Essential (Option A), Preferred (Option B), or Advanced (Option C) editions, which lack full resilience support.References: Avaya IP Office Server Edition Licensing Guide.

In Avaya IP Office Server Edition, multiple servers (Primary, Secondary, and Expansion systems) communicate with each other to form a unified system. The protocol used for this inter-server communication is the Small Community Network (SCN) protocol, making Option C correct. SCN is a proprietary Avaya protocol that enables features like distributed hunt groups, call routing, and resilience across servers. Option A (H.323) and Option B (SIP) are VoIP protocols used for call signaling with endpoints or trunks, not inter-server communication in Server Edition. Option D (SNMP) is a network management protocol, not used for server-to-server coordination.References: Avaya IP Office Server Edition Reference Configuration Guide, SCN Configuration Guide.

The "Power User" license (Option A) enables the one-X Mobile Preferred client, providing advanced mobility features. Option B supports one-X Portal, Option C is for remote deskphones, and Option D lacks mobile client support.References: Avaya IP Office Licensing Guide.

Call Transfer (Option A) allows a user to send a call to another extension using a phone button or feature code. Option B answers ringing calls, Option C parks calls for retrieval, and Option D barges into calls—not transferring.References: Avaya IP Office Feature Code Guide.

In an Avaya IP Office Server Edition deployment, the IP Office Manager is a Windows-based application used for system configuration and management. It must be installed on a separate PC, not on the Primary Server itself, to allow administrators to connect to and manage the Server Edition system remotely or locally. Option A (Voicemail Pro) can be installed on the Primary Server or a separate server, depending on the deployment. Option C (Web Manager) is a browser-based tool accessible from any device, not requiring a separate PC installation. Option D (one-X Portal) is typically hosted on the Application Server, not a separate PC for management purposes.References: Avaya IP Office Server Edition Installation Guide, IP Office Manager Administration Guide.

The default port for H.323 signaling in IP Office is 1720 (Option B), per the H.323 standard, used for IP phones like the 1600 series. Option A (5060) is for SIP, Option C (8080) is for web services, and Option D (8443) is for Web Manager HTTPS.References: Avaya IP Office H.323 Configuration Guide.

Embedded Voicemail on the IP500 V2 is a lightweight voicemail solution stored on an SD card. It supports a maximum of 6 simultaneous voicemail channels (Option B), allowing up to 6 users to access voicemail or leave messages at once. This capacity is fixed and cannot be expanded, unlikeVoicemail Pro, which supports more channels with additional licensing. Options A, C, and D do not match the documented limit.References: Avaya IP Office Embedded Voicemail User Guide.

The default security password for IP Office Manager is "password" (Option A), used for initial access to security settings. It’s recommended to change this immediately for security. Options B, C, and D are either user credentials or unrelated defaults.References: Avaya IP Office Security Configuration Guide.

The default port for SMTP in Voicemail Pro is 25 (Option A), used for sending voicemail-to-email notifications. Option B (110) is POP3, Option C (143) is IMAP, and Option D (587) is an alternative SMTP port—not the default.References: Avaya IP Office Voicemail Pro Administration Guide.

The Avaya IP Office Server Edition is designed for scalability, supporting a large number of users across multiple servers. The maximum capacity is 2500 users (Option D), achieved in a fully expanded deployment with a Primary Server, Secondary Server, and multiple Expansion Systems (up to 148 additional systems). This capacity includes all types of users (e.g., Basic, Power, Teleworker) and requires sufficient licensing and hardware resources (e.g., virtualized or dedicated servers). Options A (500), B (1000), and C (2000) represent lower tiers or partial configurations but do not reflect the full potential of Server Edition.References: Avaya IP Office Server Edition Capacity Guidelines.

The IP500 V2 supports analog extensions via the "Phone 8" card (Option B), which provides 8 analog ports for devices like single-line phones or fax machines. Option A (TCM8) supports digital stations (e.g., Avaya 9500 series), Option C (DS16) is for digital extensions, and Option D (ATM4) is for analog trunks, not extensions.References: Avaya IP Office IP500 V2 Installation Manual.

The TCM8 card (Option A) supports Avaya 1400 series digital phones on the IP500 V2, providing digital station ports. Option B (Phone 8) is for analog phones, Option C is for trunks, and Option D is for voicemail—not digital phones.References: Avaya IP Office IP500 V2 Installation Manual.

The primary benefit of IP Office Server Edition over the IP500 V2 is higher scalability (Option A). Server Edition supports up to 2500 users across multiple servers (Primary, Secondary, and Expansion Systems), whereas the IP500 V2 is limited to 384 users. This makes Server Edition ideal for larger or distributed organizations. Option B (lower cost) is incorrect as Server Edition typically involves higher costs due to its advanced features and hardware requirements. Option C (simpler installation) is false, as Server Edition’s multi-server setup is more complex than the standaloneIP500 V2. Option D (support for analog phones) applies to both systems, not a distinguishing benefit.References: Avaya IP Office Server Edition Deployment Guide, IP500 V2 Capacity Guidelines.

During the installation of Avaya IP Office Server Edition, the root password is set for the underlying Linux operating system on which the Server Edition runs. This root password is critical for system-level access. Option C, "System," is correct because this root password also serves as the initial "System" password used for administrative access to the server’s core functions, such as via the Web Control interface or SSH for advanced troubleshooting. Option A (Administrator) typically refers to a higher-level application user (e.g., in Web Manager), which may have a different password. Option B (Manager) relates to the IP Office Manager application, which uses its own credentials, not the root password. Option D (Security) is a separate password used for configuration security settings within IP Office, not tied to the root password.References: Avaya IP Office Server Edition Installation and Maintenance Guide.

The Avaya Communicator softphone requires the "Power User" license (Option B), which includes advanced mobility and softphone functionality. Option A (Office Worker) supports one-X Portal but not full softphone features, Option C (Teleworker) is for remote deskphones, and Option D (Basic User) lacks softphone support.References: Avaya IP Office Licensing Guide.

Voicemail Pro on Server Edition supports up to 150 simultaneous channels (Option C), allowing extensive voicemail and auto-attendant capacity. This requires sufficient licensing and server resources. Options A, B, and D represent lower or higher limits not aligned with Server Edition specs.References: Avaya IP Office Voicemail Pro Administration Guide.

The one-X Mobile Preferred client (Option B) is a mobile app that provides access to IP Office features like call control, presence, and voicemail from smartphones. Option A is a subset of its capabilities, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office one-X Mobile Preferred Guide.

The IP500 V2 supports up to 12 BRI trunks (Option C) using three BRI 4-port cards (each with 4 BRI ports, providing 8 channels total per card). Options A, B, and D do not align with this capacity.References: Avaya IP Office IP500 V2 Installation Manual.

The "Contact Center Agent" license (Option B) is specifically required for agents using the IP Office Contact Center, enabling features like real-time reporting and call handling. Other options (A, C, D) are user profiles unrelated to contact center functionality.References: Avaya IP Office Contact Center Licensing Guide.