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6210 Avaya Aura ContactCenter Implementation Exam Questions and Answers

Questions 4

The Avaya Aura® Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails.

Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

Options:

A.

You can perform a manual failover on the Active AAMS.

B.

You cannot perform a manual failover on the Active AAMS.

C.

High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.

D.

One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.

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Questions 5

Which features should be enabled in the Windows Server operating system before you install Avaya Aura® Contact Center?

Options:

A.

IIS and XPS Viewer to view reports on the server.

B.

Storage Manager for SAN’s for managing the remote backups and IIS

C.

TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view reports on the server.

D.

Remote Desktop Connection and Windows Server Backup for running CCMA Server backups.

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Questions 6

You will need to configure Internet Explorer (IE) options to access Avaya Aura® Contact Center (AACC) components such as Contact Center Manager Administration (CCMA).

Which three statements regarding the configuration of Internet Explorer are true? (Choose three.)

Options:

A.

CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.

B.

You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).

C.

CCMA supports only the 32-bit version of Microsoft Internet Explorer.

D.

Install Microsoft Internet Explorer 10.0 or 11.0.

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Questions 7

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

Options:

A.

The License Manager Configuration utility can be used to download the license file from the Avaya license website.

B.

License Manager supports a WebLM License File and the Avaya WebLM Server on a virtual machine.

C.

The License Manager provides central control and administration of application licensing for all features of the Contact Center.

D.

The license file on the server can be edited where License Manager is installed.

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Questions 8

During the Avaya Aura® Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?

Options:

A.

Avaya Aura® Contact Center Configuration Wizard

B.

Avaya Aura® Contact Center Startup Wizard

C.

Avaya Aura® Contact Center Installation Wizard

D.

Avaya Aura® Contact Center Ignition Wizard

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Questions 9

Which utility is used to status and manage the services in Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM), and License Manager (LM)?

Options:

A.

Contact Center System Framework and Monitor Utility

B.

Contact Center System Event and Monitor Utility

C.

Contact Center System Control and Monitor Utility

D.

Contact Center System License and Monitor Utility

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Exam Code: 6210
Exam Name: Avaya Aura ContactCenter Implementation Exam
Last Update: Nov 16, 2024
Questions: 124

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