Which of the following cloud computing concepts provides the ability to scale services as needed to accommodate changes?
A technician is troubleshooting remote access to a surveillance system. The system is accessible via LAN but not over the Internet. The firewall settings are correct, and traffic is passing from the Internet. Which of the following is MOST likely causing the issue?
A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?
When configuring a VM, which of the following devices MOST likely needs to be configured to allow the VM access to other client VMs on the same host?
A technician is troubleshooting a laser printer that prints pages with toner missing in random areas. The technician replaced the toner cartridge, but the issue persists Which of the following should the technician replace NEXT?
A user calls the help desk to report a network printer that will not print The technician knows this printer is shared from a print server Which of the following should the technician do FIRST to resolve the issue?
A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?
A user received a new workstation but is unable to print successfully to the shared network printer. Other users are able to print without issues. Some recent OS updates were applied to the workstation, and all other services are working fine. The technician checks the printer's properties and notices it is configured for LPT1. Which of the following should be performed NEXT to troubleshoot the issue?
A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available:
•OneSoDIMM slot
• One SATA III slot
• One mini PCIe slot
• One microsD card slot
Which of the following should the technician install to complete this task?
Immediately after a small company implemented VoIP telephony, users began reporting dropped calls. Large
files and videos are being transferred on the same network as the VoIP phones. Which of the following should
the network administrator do to prevent dropped calls? (Choose two.)
A workstation has RAID 1 and RAID 5 arrays. Although performance is not degraded, management software is reporting a hard disk failure.
Which of the following should a technician do NEXT?
Static addressing was replaced with dynamic addressing during network maintenance. Following the maintenance, multiple users began reporting connectivity issues. A technician sees the following when checking the address assignments on a user's workstation:
IP address 169.254.1.2
The technician attempts to run commands that will force the PC to request a new IP address, but the technician receives the same address. Which of the following should the technician do NEXT?
Which of the following wireless networking protocols will broadcast at SGHz frequencies?
Which of the following wireless technologies only requires one of the devices to be connected to a power source?
Which of the following devices would enable a VLAN user to communicate with a user in another VLAN?
Which of the following is the type of address a DHCP server assigns on a network?
A technician has received reports of devices performing poorly when they are connected to the 802.11ac network. The technician has verified all the access points are functioning as expected. Which of the following tools should the technician use to troubleshoot the issue?
A A WiFi analyzer
B. A multimeter
C. A tone generator
D. A cable tester
Joe. an office manager, Is concerned about printing and electrical costs. He requires all staff members to shut down their computers when away from their desks. He also wants to limit printer use to only times when he Is at his desk. Which of the following should Joe do lo enforce this restriction? (Select TWO).
A technician is building a high-end multimedia workstation. The requirements for the workstation are as follows:
• Storage capability
• Redundancy
• Speed
Which of the following would be the BEST storage option?
A company requires the ability to control, optimize, and report user network storage automatically. Which of the following cloud concepts can achieve this?
A customer’s cell phone screen is discolored in several areas.
Which of the following components is the MOST likely cause of the issue?
A technician is concerned that a newly pulled Cat 5e run is longer than recommended by specification. Which of the following tools should the technician use to measure the length of the run?
A bank has 20 branch locations that are connected to each other via a fouler at each one. Which of the following network types is MOST likely being used?
A company is starting a new retail division and is gathering requirements for its new tablet-Cased PoS systems. The company has partnered with a large smartphone company to accept payments from its customers" phones Which of the following will the PoS systems need to accept this type of payment?
Employees are reporting the image on the screen in a conference room is too wide at the top and too narrow at the bottom. A technician tries to adjust the resolution but is unsuccessful. Which of the following settings should the technician adjust NEXT?
A technician needs to implement a test server with RAID using tour hard drives. The only requirement is the server must have the maximum amount of storage possible. Which of the following RAID levers should a technician configure on the server to meet the requirement?
A user reports the following issues with a smartphone:
• Wrong Hems selected
• Multiple selections with a single touch
• Incorrect letters write typing
• Does not hold a charge
Which of the following would MOST likely resolve these issues?
A user's smartphone is having issues with connectivity in certain areas of the city A fellow coworker has the same phone and carrier but reports no issues in these same areas Which of the following should a technician try FIRST?
Which of the following devices would allow users to capture their health statistics while at the gym?
A computer freezes shortly after loading the operating system. A technician inspects the computer and obtains the following diagnostic information:
Which of the following should the technician investigate further?
A user reports paper output from a printer has toner that is not sticking to the page. The output smears when it is touched. A technician notes the appropriate paper is being used. The toner appears to be low but is a supported OEM cartridge. Which of the following would MOST likely fix this issue?
Which of the following MOST accurately explains what a VPN connection represents?
A development team is assigned to use Mac OS computers but will require the Windows OS for additional software testing. Which of the following would be the EASIEST and MOST effective way to run both operating systems at the same time?
A technician is researching hardware for a new virtualization host and is trying to provide the best performance when the host is running multiple VMs concurrently. Which of the following features would BEST meet this goal?
A technician purchases several monitors that are equipped with all modem video connectors. The technician wants to daisy chain these monitors together to extend the desktop of the OS. Which of the following cables would the
technician MOST likely use to accomplish this?
During a remodel of an auditorium a second projector was added. The first protector was rotated so the image is duplicated on another section of the front wall Both projectors are connected to the switch through a VGA splitter After the move users report the images on the second projector are normal but images on the first projector are skewed Which of the following would correct the issue?
A user’s smartphone has been experiencing performance issues, and it needs to be charged more often. A
technician also notices there have been spikes in the smartphone’s CPU and memory usage. Which of the
following would MOST likely help to improve the performance of the smartphone?
A computer has a static address configured and is able to connect to resources on the same VlAN but is unable to access resources on other VLANs Which of the following should be configured to allow this communication?
Which of the following server roles would be used to host mapped drives on a corporate network?
Ann. a user, asks a technician to configure her mobile phone for various sync capabilities. Ann wants to use her work email account on the phone everywhere she goes. She also would like the ability to connect her phone to her work vehicle for audio. Which of the following technologies would BEST meet Ann’s needs? (Select TWO).
When a user types on a laptop, the cursor randomly moves around and clicks elsewhere in the document,
causing the user to have to edit and retype portions of the document. Which of the following should the
technician disable to resolve the issue?
A technician recently replaced a power supply In a user's PC. Since then, the PC powers off immediately and provides no feedback when the user launches certain applications. This occurs consistently after reboots. Which of the following is the MOST likely cause of the issue?
A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the problem?
A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.
Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)
A user needs to set up a cloud environment that can scale up quickly based on resource utilization. Which of the following does the user need to configure?
Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?
A user's monitor Is not displaying colors correctly since It was moved to a new desk. A technician Investigates and discovers the user has two monitors: one is connected to the PC via a DisplayPort cable, and the other is using VGA. The technician traces the cables and finds the VGA-connected monitor Is not displaying any red colors. Which of the following is MOST likely the issue?
A technician just installed and configured a replacement desktop at the front desk of an office After installing the manufacturer's universal print driver for a laser multifunction printer, the technician notices the test print yields a page full of garbled characters The technician power cycles the printer and the desktop, but the issue remains The desktop is able to print to a color inkjet in another part of the office with no issues Which of the following should the technician attempt to resolve the issue?
A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use.
Which of the following is the BEST way for the technician to allow access to the printer?
A user is experiencing slow performance on a workstation. A technician Investigates and speculates the performance issue is being caused by an excessive number of background services running at startup. The technician troubleshoots the issue, and then finds and disables many services that have been running at startup. Next, the technician informs the user the remediation is complete. The following morning, the technician receives a call from the same user reporting performance is still slow. Which of the following troubleshooting steps did the technician MOST likely fall to complete?
A developer downloaded and installed a new VM on a hypervisor to test a piece of software following the release of an OS patch. After installing the VM. the developer is unable to download updates from the vendor. Which of the following should the developer check?
A developer reposts a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem?
After setting up a DHCP server and a DNS server a technician would like to centralize all of the events generated by the two servers so they can be viewed in one dashboard. Which of the following is a data source used to populate the dashboard?
When a customer types on a laptop keyboard, the mouse cursor sometimes jumps to random places. Which of the following configuration changes should resolve the Issue?
A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.
Which of the following should the IT department do to improve the ability to attend video conferences without interruption?
A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.
The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.
INSTRUCTIONS
Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly
There are 3 steps and the simulation starts on step 1.
An organization recently implemented a VDI and would like to purchase inexpensive all-in-one devices that access the VDI. Which of the following would a technician MOST likely recommend to the organization?
A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights Which of the following is the MOST likely reason for this issue?
A technician just replaced the ink cartridges in an office inkjet printer; however, the printer still does not produce sufficient print quality. Which of the following should the technician try NEXT?
A technician wants to build a computer with the largest possible motherboard size for maximum expandability Which of the following form factors would BEST enable this requirement?
Which of the following server types should be used to process outside authentication requests?
A technician is troubleshooting a high-speed thermal shipping label printer that prints on the left side of the label instead of the right side. Which of the following should the technician check FIRST?
A potential customer of cloud sewers needs the ability to ramp up computing resources quickly during traffic spikes. Which of the following features is MOST pertinent to providing this business need?
A technician receives a request to have a new computer lab wired for network access. The new wiring must be routed 27911 (85m) alongside the existing HVAC system in the drop ceiling. Which of the following cable types meets safety regulations and data transmission specifications?
Which of the following mobile devices offers the BEST viewing display in direct sunlight?
A Chief Executive Officer (CEO) asks a technician to recommend a hosted model that will allow the company to use existing hardware until its end of life and expand the internal/external footprint. Which of the following models will the technician MOST likely recommend to the CEO?
All static IP addresses are assigned from a central location. Which of the following is the BEST method for a technician to use to assign static IP addresses while keeping an automatic record of the addresses that have already been assigned?
A user's-screen tablet is having issues the screen orientation frequently being incorrect. Which of the following is MOST likely causing the issue?
Which of the following must a technician configure to access the console of multiple servers physically by using one keyboard, mouse, and monitor?
A user reports the laser printer has stopped printing. When performing a lest print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was Installed several weeks ago. There are no errors in the system's log. Which of the following is the MOST likely reason for the printer issue?
A technician Is configuring a customer's workstation that has two open M.2 peripheral slots available. The customer has requested the fastest read and write times to primary storage. Which of the following technologies would support this request?
A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives Therefore, if one of the drives fails, it can be pulled and replaced with a new drive. and the array w*l rebuild itself Which of the following RAID configurations is the technician setting up?
Which of the following cloud computing concepts allows a provider to bill a client for the amount of resources the client uses?
A technician is troubleshooting an issue with a thin client. The thin client powers on successfully, but the operating system never loads. Which of the following will MOST likely fix the issue?
Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem?
Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information.
Wireless Name: Library
New Router Password: Secure$1
INSTRUCTIONS
Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit.
A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.
Which of the following should me the technician do FIRST?
A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server.
Which of the following will not allow the server to recognize all of the memory installed at the same time?
A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?
A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.
Which of the following should the technician do NEXT?
A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware.
Which of the following devices would BEST meet the owner’s needs?
Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?
A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?
Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.
Which of the following steps should the technician take to resolve this issue?
A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?
Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.
Which of the following should the technician check NEXT?
Which of the following is the main purpose of the +5VSB output of a power supply?
A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.
Which of the following will resolve the issue?
A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.
Which of the following is the BEST way to proceed?
The ability for new computers to be automatically connected to the network is provided by the:
A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?
A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.
Which of the following components MOST likely needs to be replaced?
A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.
Which of the following configurations could cause the decreased performance?
Which of the following cloud computing concepts allows scalable services to be provided to the client?
During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.
Which of the following tools should the technician use to verify this has been completed?
A network administrator would like to increase network bandwidth to iGbps between two office buildings that are 0.5mi (805m) apart. Which of the following would be the BEST solution?
A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.
Which of the following should the technician focus on to meet these requirements?
A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?
A network administrator must install a device that will proactively stop outside attacks from reaching the LAN.
Which of the following devices would BEST meet the organization’s needs?
Company management wants to give users the ability to work from home during periods of bad weather. Which of the following would enable the workforce to do this?
A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection. Which of the following is the BEST option for the client?
A junior technician is working on a new server that will Intercept web traffic and file requests from users computers and retrieve the necessary content. Which of the following is the technician configuring?
Which of the following do public cloud providers use to serve multitenant environment?
A technician is troubleshooting a computer that will not boot to the OS. There is a loud clicking noise coming from inside the computer, and the fans are running at maximum speed. Which of the following is MOST likely the issue?
A technician connects an LCD projector to a computer located in a conference room and receives the following error message signal out of range. Two minutes later, the projector shuts itself off When the technician attempts to power the projector back on. it takes more than 90 seconds for the bulb to turn on. and the error message displays again Which of the following will MOST likely resolve the issue?
A thin client in a VDI environment receives the OS by connecting to the network through a number of devices. Which of the following is FIRST in the chain?
A technician needs to build a cloud solution with the following parameters:
• Predictable cost
• Easy expansion of resources
• Ability to control every aspect of the environment
Which of the following would be the BEST solution for the technician to implement?
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TESTED 22 Feb 2025
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