1z0-1038-22 Oracle Service Center 2022 Implementation Professional Questions and Answers

Configuration > Staff Management > Profiles > Required Profile > Interfaces tab, Addin tab > Select Developer Mode.

Configuration > Staff Management > Profiles > Required Profile > Select Developer Mode.

Configuration > Site Configuration> Addin Manager > Required Profile > Select Developer Mode.

Configuration > Site Configuration > Addin Manager > Required Profile > Interfaces > Select Developer Mode.

Oracle provides supportfor all accelerators.

They are complete plug-and-play tools that can be used with Oracle Service Cloud in any client environment free of cost.

They are code samples to show how integrations can be built by using the public integration capabilities of Oracle Service Cloud.

The source files for all listed accelerators are available for download.

They are available at https://www.oracle.com/technetwork.

CSVTableSet results = RunAnalyticsReport(AnalyticsReport ReportObject, int Limit,

int Start, string Delimiter, bool ReturnRawResult, bool DisableMTOM, out byte[] FileData);

RNObject[] = Binding.Create(RNObject[] Objects, CreateProcessingOptions Options);

UpdateResponseMsg = Binding.Update(RNObject[] Objects,UpdateProcessingOptions

ProcessingOptions);

ResetContactPasswordResponseMsg = Binding.ResetContactPassword(ID ContactID);

CSVTableSet = Binding.QueryCSV(string Query, int PageSize, string Delimiter, bool

ReturnRawResult, bool DisableMTOM, outbyte[] FileData);

RNObject[] rnObjects = _client.Get(clientlnfoHeader, objects, options);

If a contact record does not exist, creating a contact record as captured by an agent from customers

If a contact record exists, loading details from the contact found in the incident workspace

Allowing an agent to exit any script in the workflow, go to the workspace, and return to the same script page that the agent had exited earlier

Capturingall incident-associated CO data from customers

Allowing an agent to switch between workspaces by clicking the "Select Workspace" button

Enter zero as the initial value for both fields.

Leave both the chat and email fields limit as blank.

Use the default values.

Enter the value "Unlimited" in the chat and email fields.

Configuring advanced routing

Fixing the chat workspace

Clicking Request Chat on the Live Media bar

Deselecting the Pull Chat check box in the agent's profile

Requesting Chat from File > Options > View Options

It cannot be used in Custom Object workspaces.

It is available when you use the Connect Common Object Model CCOM for API operations.

It Is available as JavaScript objectsand can be exposed through browser controls in a workspace.

It comes with in-built exception handling.

Navigate to one of the superior nodes and remove most of the nodes, keeping the same unique identifier.

Make sure guided assistance is enabled in another interface.

Make sure the guide definition file does not include anyhash value while importing it.

Increase the maximum number of response nodes in the configuration.

Workspace

Load

Set Fields

Entry Point

Decision

Return

the Purge settings in the database

the Filters settings of the report

the Expanded Report Audit Log from the Reports Explorer

the permissions of the report

A catch-all rulehas no impact on incident rules.

All incident rules should have an action to transit from the initial state to another state.

Incident rules should have a minimum of two rule states.

Queues, staff accounts, custom fields, and profiles must be functioning before rules can be built based on them.

Incident rules should have one rule state.

A catch-all incident rule should be typically at the bottom of the rules listed in the initial state.

A catch-all escalation action has no impact on incident rules.