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1z0-1037-22 Oracle Knowledge Management 2022 Implementation Professional Questions and Answers

Questions 4

You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.

Which type of report should you create?

Options:

A.

Dashboard

B.

Cross tab report

C.

Linked report

D.

Custom report with slice bucket

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Questions 5

Which two actions must you perform to configure the Social Monitor? (Choose two.)

Options:

A.

Setup a Social Monitor search schedule.

B.

Add of update a list of favorites.

C.

Add or update navigation sets to include the Social Monitor navigation button and component.

D.

Add or update profiles to include permission to add themes and clustering.

E.

Addor update profiles to include the Social Monitor permissions.

F.

Add or update staff accounts to use profile that include Social Monitor permissions.

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Questions 6

In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

Options:

A.

tasks related tospecific content types only

B.

tasks that are assigned

C.

open tasks only

D.

tasks for specific users

E.

tasks that are unassigned

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Questions 7

Which two features can you use toconnect output levels in a report? (Choose two.)

Options:

A.

drill-down filters

B.

grouping

C.

drill-down links

D.

variables

E.

dashboards

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Questions 8

Which two statements are true about Connect Web Services? (Choose two.)

Options:

A.

If there is a requirement toextend Agent Desktop, Connect Web Service cannot be used within a Desktop Add-In.

B.

Connect Web Services can be used to integrate with other applications that require Oracle Service Cloud Data including integrating from Agent Desktop Add-ins.

C.

Connect Web Services should only be used for read-only data.

D.

Connect Web Services can be used anytime you are looking to extend the functionality offered by Oracle Service Cloud.

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Questions 9

You notice that when a customer searches with the word “mobile”, there are irrelevant answers showingunder “Answers Other Found Helpful” section.

Which two steps should you take to resolve this? (Choose two.)

Options:

A.

Add the word “mobile” to the answer stop word, add “mobile” to the search priority word, and then assign one answer.

B.

Remove Related Answer Widget from the Customer Portal.

C.

Remove irrelevant answers from manually related answers.

D.

Delete irrelevant answers from sibling answers.

E.

Block irrelevant answers from learned links.

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Questions 10

What should you do to ensure two published answers are always returned for a specific search word?

Options:

A.

Create multiple Priority words that share the same name.

B.

List the search word under both Answers Keywords and Stopwords.

C.

List the search word under Stop words.

D.

List the search word under Answers Keywords.

E.

Create multiple search words associated within a single priority word group.

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Exam Code: 1z0-1037-22
Exam Name: Oracle Knowledge Management 2022 Implementation Professional
Last Update: Dec 3, 2023
Questions: 70
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